Clio is the global leader in legal AI technology empowering legal professionals and law firms of every size to work smarter faster and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Director of Revenue Operations Enterprise to join our Revenue Operations team preferably in Toronto Calgary Vancouver or the U.S.

What your team does:

Revenue Operations has one jobto drive growth by accelerating our revenue-generating teams. We directly support Sales Marketing and Customer Success by providing insights reducing friction and enabling teams to be innovative and self-sufficient.

About the Role:

Clio is at an inflection point. With the strategic acquisitions of ShareDo and vLex we are significantly expanding our enterprise footprint and investing in the dedicated operational leadership to match that ambition. The Director of Enterprise Revenue Operations will be the single operational owner responsible for scaling and maturing our Enterprise GTM motion end-to-end from Sales Operations through to Customer Success operations and enablement ensuring our Enterprise business runs with the speed precision and sophistication that our customers and growth targets demand.

This is a builder role. You will stand up the operational infrastructure processes and team that power Clios enterprise segment. Reporting to the VP Revenue Operations and partnering directly with the SVP of Enterprise you will work in close collaboration with Clios RevOps functional leaders to ensure enterprise execution is tightly integrated with the broader GTM engine.

What youll work on:

Enterprise GTM Operations

• Build and lead the Enterprise Revenue Operations team covering Sales Operations CS Operations and Enablement

• Partner with the SVP of Enterprise to design and execute GTM strategies that enable the enterprise segment to scale

• Establish enterprise sales processes operating cadences and Rules of Engagement and build enablement programs that equip GTM teams to execute across the full customer lifecycle

• Own enterprise post-sales operations ensuring onboarding adoption renewal expansion and professional services processes are built for enterprise complexity and scale

• Ensure enterprise tooling integrates into Clios core tech stack partnering with the Director of GTM Applications and SMB Revenue Operations leadership team

Enterprise Product and GTM Alignment

• Partner with Product Product Marketing and Enterprise leadership to operationalize GTM strategies across Clios suite including Vincent and Clio Operate

• Ensure pricing packaging and sales motions support enterprise buyers adopting multiple products across the customer lifecycle

• Develop operational frameworks that support cross-sell and expansion within complex enterprise environments

Forecasting Planning & Performance

• Own pipeline and ARR forecasting across the enterprise segment establishing the methodology and cadences that give leadership visibility into risk and upside

• Lead territory design segmentation quota allocation and capacity planning translating growth targets into actionable coverage models

• Own incentive compensation design in partnership with the Director of Compensation for the enterprise GTM organization partnering with Finance and HR to ensure plans drive the right behaviors

• Lead QBRs MBRs and executive reporting translating performance data into clear insights and recommendations for senior leadership

GTM Data & Insights

• Define how GTM metrics are measured distributed and actioned across the enterprise segment; covering pipeline health conversion retention expansion and efficiency

• Partner with Data & Finance to maintain clean consistent GTM data infrastructure and support board-level reporting

What you may have:

• Bachelors degree; MBA preferred

• 7 years as a Senior Manager of RevOps or 3 years as a Director of RevOps in a B2B SaaS environment

• Experience building or scaling Enterprise GTM operations ideally in a company moving upmarket

• Management experience required 3 direct reports

• Strong analytical skills with the ability to translate complex data into clear recommendations for senior leadership

• Comfortable in a matrix environment influencing without direct authority across multiple functional teams

• Roll-up-your-sleeves mentality this is a builder role not a manager-only role

• Familiarity with core GTM tools including Salesforce SalesLoft Gong CPQ platforms Professional Services Automation (PSA) and Customer Success platforms

• Ability to travel to or within Canada one week per quarter

What you will find here:

Compensation is one of the main components of Clios Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive equitable salary with top-tier health benefits dental and vision insurance

• Hybrid work environment with expectation for local Clions (Vancouver Calgary Toronto Dublin and Sydney) to be in office minimum twice per week.

• Flexible time off policy with an encouraged 20 days off per year.

• EAP benefits for you and household members including counseling and online resources

• 401k matching and Child Education Savings

• Clioversary recognition program with special acknowledgement at 3 5 7 and 10 years

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region applicable experience and skillset of the candidate.

Diversity Inclusion Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves and are united by our mission. We are dedicated todiversity equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included valued and enabled to do the best work of their careers wherever they choose to log in from. We believe that different perspectives skills backgrounds and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation please let us know and we will work with you to meet your needs.

Learn more about our culture at a Human and High Performing AI company meaning we use artificial intelligence to improve all of our recruitment AI helps us streamline the process for greater efficiency. However weve built our systems to ensure that a human always reviews AI-generated output and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @ email addresses.