Event Planning Manager

Position Overview:

The Event Planning Managers primary focus is servicing event and group bookings across all Alexa Properties. This role acts as the liaison between Meeting Planners/clients and hotel colleagues to coordinate event details manage room blocks and billing instructions and ensure the smooth on-site execution and post-event reconciliation of assigned events.

Key Responsibilities:

• Client partnership and planning

• Serve as primary contact for all groups/events through pre-event planning on-property execution and post-event follow-up

• Conduct and support client meetings and site inspections/tours; maintain strong customer relationships

• Event detailing and internal coordination

• Administer key components of group/event agreements and translate requirements into clear internal documentation and timelines

• Detail food & beverage meeting space set-up and A/V needs; coordinate with hotel departments and partners to deliver the event as sold

• Manage room blocks pickup/attrition-related coordination and operational run-of-show needs aligned to contracted events

• Financial accuracy and close-out

• Capture billing instructions support timely approvals and complete final review/reconciliation processes consistent with hotel standards

• Ensuring overall excellent event quality and providing service recovery as needed

• Act as on-site contact during event execution: proactively resolving issues partnering with operations leaders and protecting the guest/client experience

Qualifications & Experience:

• 1-3 years in hotel event planning event sales catering/events or comparable experience preferred

• Proficient in general computer knowledge

• Ability to work a flexible schedule aligned to event business needs (including some evenings/weekends/holidays)

Core Competencies:

• Strong organization accuracy multitasking and time management

• Excellent verbal and written communication skills to effectively relay expectations between clients and properties

• Maintain composure and objective decision-making under high-pressure scenarios

• Proactive problem-solving skills with the ability to anticipate identify and resolve issues efficiently

• Strong listening and interpersonal skills ensuring effective collaboration with colleagues vendors and clients

• Exceptional time management skills to prioritize tasks and meet deadlines

• Commitment to consistent attendance and reliability in day-to-day responsibilities

• A desire to create memorable experiences