Order Processing & Accounts Coordinator

We areseekinga highly organized detail-oriented professional to support our sales operations customer accounts andassistaccounting by entering is a cross-functional role that works closely with Sales Production and Accounting to ensure orders are processed accurately customers are supported professionally and financial recordsremainorganized and up to date.

This role plays a key part in managing the full lifecycle of customer ordersfrom entry through invoicing and payment follow-upwhilemaintainingstrong communicationwith both internal teams and external vendors.

Who We Are:

Hellas Bakery & Pita is a family-owned and operatedlandmarklocatedin the heart of Tarpon Springs Florida. For over 50 yearsweveproudly served authentic Greek pastries breads and meals to locals and visitors alike. Our team is passionate about hospitality tradition and delivering top-quality food and service. At Hellas we foster a warm team-oriented environment where both our guests and employees feel like family.

WhatYouWillDo:

Order Processing & Sales Coordination

• Enter and manage customersalesorders within QuickBooks Enterprise from receipt through fulfillment
• Coordinate with Production to align order timing product availability and shipping schedules
• Prepare and manage shipping documentation including BOLs and order confirmations
• Communicate proactively with customers and vendorsregardingorder status changes and delivery timelines
• Ensureaccurateinvoicing andtimelysubmission through customer portals or preferred methods

Customer & Vendor Account Management

• Serve as a primary point of contact for customer and vendor inquiries related to orders billing and account status
• Maintain strong professional relationships with wholesale customers and distribution partners
• Monitor outstanding balances andassistwith follow-up on past due accounts
• Resolve discrepancies related to orders invoices or payments in collaboration with internal teams

Accounting & Administrative Support

• Enter vendor bills and match to purchase orders
• AssistwithmaintainingaccurateAccounts Receivable (AR) and Accounts Payable (AP) recordsas needed.
• Act as a part of reception by answering calls taking messages and greeting walk-in customers.
• Organize andmaintaincustomer vendor and financial documentation
• Support the Bookkeeper with account reconciliation preparation and reporting needs
• Assistwith general office operations documentation and administrative tasks as needed

WhatYouBring:

• Strong communicationskills with the ability to professionally interact with customers vendors and internal teams
• High attention to detail with a focus on accuracy in order entry billing and documentation
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Problem-solving mindset with the ability toidentifyand resolve discrepancies proactively
• Strong organizational skills and ability tomaintainstructured systems and records

Experience & Technical Skills

• 2 years of experience in a role involving order processing customer accounts accounting support or similar functions
• Hands-on experience with QuickBooks Enterpriserequired
• Working knowledge of Accounts Receivable and/or Accounts Payable processes
• Proficiencyin Microsoft Office (Excel Word Outlook)

Preferred Skills:

• Experience working in food production manufacturing or distribution environments
• Background supporting both sales and accounting functions
• Greek language skills strongly preferred

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

• Must be able tostandand sitfor extended periods.
• Must be able to lift or move needed.
• Visual requirements include close peripheral and focused vision.

Why you will love working with Hellas!

• Health insurance with a large employer contribution (FT)
• Vision dental life Short Term and Long-Term disability and accident insurance also available
• Pet insurance and Pet discount programs (FT and PT)
• 401(k) Plan Opportunities
• Financial Fitness program to help you stay on top of your financial goals.
• Employee Assistance program to help with work and life issues.
• Growth Opportunities for those who want to further their career.
• Great staff!
• Team oriented.

EEO & ADA Compliance:

Hellas Bakery & Pita is an Equal Opportunity Employer (EEO) committed to a diverse and inclusive workplace. We consider all qualified applicants without regard to race color religion sex gender identity sexual orientation national origin disability veteran status or any other protected accordancewiththe Americans with Disabilities Act (ADA) and the Florida Civil Rights Act (FCRA) we provide reasonable accommodations during the hiring process. To requestaccommodation contact Human Resources at

E-Verify Notice:

Hellas Restaurant & Bakery is a participant in the E-Verify Program. As required by law we use E-Verify to confirm the identity and employment eligibility of all new hires. For more information about E-Verify please .

Disclaimer:

This job description is not intended to be an exhaustive list of all responsibilities or duties. Employees may be asked to performadditionaltasks as needed. All duties listed are essential and may bemodifiedtoreasonably accommodateindividuals with disabilities.

Required Experience:

IC