Principal Product Marketing Manager Tech, Portfolio and Supply Chain

Are you a tech-savvy storyteller who can simplify the complex and communicate it in a compelling way AWS is seeking a Principal Tech Product Marketing Manager to define and drive the marketing of the Amazon Connect Family a portfolio of AI-powered solutions that turn every customer interaction into a moment worth remembering accelerate hiring streamline clinical workflows and shift supply chain teams from crisis to proactive planning and decisioning.

The Amazon Connect Family includes:

Customer AI Turn every customer interaction into a moment worth remembering

Talent Accelerate quality hiring at scale from weeks to hours

Decisions Shift your supply chain teams from crisis to proactive planning and decisioning

Health Streamline patient scheduling clinical documentation and medical coding

Youll own the portfolio-level narrative and go-to-market strategy for all four products. Your area of deepest expertise will be Amazon Connect Decisions and the supply chain domain understanding how global enterprises plan source manufacture and deliver goods and where AI creates step-function improvements. Youll be the voice connecting AWS to supply chain decision-makers navigating disruption complexity and the pressure to move from reactive spreadsheet-heavy operations to proactive AI-augmented planning

Key job responsibilities
Portfolio Responsibilities:
- Own the portfolio narrative: Define and evolve the overarching value proposition for the Amazon Connect Family weaving Customer AI Talent Decisions and Health into a cohesive story for C-suite and line-of-business buyers.
- Drive marketing: Drive awareness consideration purchase and loyalty activating cross-company resources (field marketing AR PR events digital) to execute.
- Lead product launches: Own naming audience definition positioning messaging and marketing vehicle selection for new product introductions and major feature releases.
- Know the customer deeply: Understand the challenges tech stacks buying processes and competitive alternatives for each target persona across the portfolio. Create persona frameworks that ground all marketing execution.
- Synthesize market intelligence: Translate analyst research win/loss data competitive intel and customer feedback into actionable insights that shape product roadmaps and marketing priorities.
- Create positioning that differentiates: Develop messaging that connects customer needs with the jobs to be done (JTBD) and differentiates from alternatives including the status quo of no action.

Amazon Connect Decisions - Supply Chain Depth:
- Be the supply chain authority: Serve as the teams resident expert on supply chain operations demand planning inventory optimization S&OP logistics network design procurement manufacturing execution and last-mile delivery. Translate complex supply chain concepts into clear compelling marketing narratives that resonate with practitioners and executives alike.
- Own the Decisions marketing: Lead marketing specifically for Amazon Connect Decisions defining how we reach VP Supply Chain CSCO S&OP leaders and demand planners with a message that cuts through the noise of a crowded supply chain tech market.
- Map the supply chain buyer journey: Define the decision-making landscape for supply chain leaders their pain points KPIs (forecast accuracy inventory turns OTIF cost-to-serve) evaluation criteria and the champions and blockers involved in technology adoption.
- Position AI for supply chain transformation: Develop messaging that shows how Decisions shifts supply chain teams from crisis-driven reactive operations to proactive planning and decisioning. Address the real gap: AI has never been more capable but turning that capability into how your team actually works is hard. Decisions is designed to integrate into existing workflows not the other way around.
- Build supply chain content & enablement: Create technical content (demos reference architectures solution briefs customer stories) that speaks fluently to supply chain professionals. Develop sales enablement materials that help field teams hold credible technical conversations with supply chain buyers.
- Drive industry engagement: Represent AWS at supply chain industry events analyst briefings and executive customer meetings. Build relationships with key supply chain analysts and thought leaders.
- Leverage the Amazon story: Connect Amazons own supply chain transformation one of the most complex fulfillment networks in the world as proof of whats possible when AI meets operational excellence at scale.

Technical Evangelism & Content:
- Develop technical content: Create and oversee demos presentations reference architectures and solution guides that educate customers across the Connect Family portfolio.
- Represent AWS externally: Serve as a technical evangelist in executive briefings industry events analyst interactions and media engagements with particular credibility in supply chain forums.

About the team
About AWS
Diverse Experiences
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- Bachelors degree or equivalent
- 10 years of direct experience in B2B SaaS technology marketing
- 1 years of experience in supply chain technology operations or consulting with demonstrated fluency in demand planning S&OP inventory optimization or logistics
- Demonstrated experience creating technical content and delivering technical presentations to diverse audiences including C-suite supply chain executives
- Track record of developing and executing go-to-market strategies for enterprise technology products

- MBA or Bachelors degree in supply chain management operations engineering analytics or related field
- Knowledge of AWS or cloud technologies
- Existing relationships with supply chain industry analysts (Gartner IDC Forrester) and thought leaders
- Direct experience marketing supply chain planning ERP WMS TMS or related enterprise applications
- Experience with AI/ML applications in supply chain (demand forecasting network optimization autonomous planning)
- Experience at or marketing to Fortune 500 companies with complex global supply chains
- Experience managing or mentoring a team of product marketers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Santa Clara - 192700.00 - 260200.00 USD annually
USA MA Boston - 175200.00 - 236500.00 USD annually
USA VA Arlington - 175200.00 - 236500.00 USD annually
USA WA Seattle - 175200.00 - 236500.00 USD annually