Servicenow Platform Architect

At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.

The Position

Introduction

The Principal Platform Architect focuses on ensuring the security compliance stability and integrity of the ServiceNow platform (ITSx HRSD CSM etc.) and its connected this highly strategic role you will guide others in resolving complex security and risk-related issues define and manage overarching ServiceNow Security Architecture technical compliance and Platform Health & Resiliency. As a recognized leader in architecture practices you will develop a Security and Governance Roadmap oversee the technical control framework and drive the adoption of best-in-class security standards across the enterprise.

The Opportunity

In this role you will be at the forefront of securing our enterprise digital backbone. You will:

• Establish and govern security and compliance requirements (NFRs) for all platform applications and integrations to ensure global alignment.

• Architect and audit the platforms security posture throughout the entire product life cycle adhering strictly to internal policies and external standards like GDPR HIPAA and GxP.

• Drive Security Reference Architectures and Hardening Patterns systematically recording and publishing critical Architecture Risk Decisions (ARDs).

• Design and implement robust data loss prevention (DLP) and disaster recovery/business continuity capabilities to ensure zero-disruption platform resiliency.

• Lead technical governance by defining standards and evaluating new demands against platform capabilities and industry best practices.

• Influence senior stakeholders by communicating complex technical strategies and partnering closely to align platform security with evolving business needs.

• Optimize platform health by guiding design considerations for performance integration and remediation of configurations to maintain a clean-core environment.

• Mentor and develop architectural talent across the organization serving as a recognized leader in secure coding and architecture practices.

Who you are

You are a strategic thinker with a deep technical mastery of the ServiceNow ecosystem and a passion for security excellence.

• Experienced Professional: You bring a proven track record of leading major end-to-end ServiceNow implementations across multiple domains like ITSM HRSD and CSM.

• Educated Expert: You hold a University degree in Computer Science IT or a related field providing a strong theoretical foundation for complex architecture.

• Strategic Architect: You have extensive experience designing business-driven future-ready solutions within a multiple-solution or product-line context.

• Security Specialist: You possess in-depth expert-level knowledge of ServiceNow Access Control Data Protection High-Availability (HA) and Disaster Recovery (DR).

• Technical Master: You are proficient in designing security controls for the CMDB and managing complex integration pathways via IntegrationHub and MID Servers.

• Influential Leader: You have exceptional communication skills with the ability to influence senior-level stakeholders and mentor talent in architecture practices.

• Certified Professional: You are ideally a ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) with a proactive mindset for adopting new technology trends.

#RDT2026

Who we are

A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.

Lets build a healthier future together.

Roche is an Equal Opportunity Employer.