IT Systems Administrator

Join ProMach and shine. Whether youre creative strategic persuasive or mechanically inclined theres a place for you here. Be a problem-solver a closer a futuristwhatever drives you.

At ProMach youll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And well be proud to have you on the journey.

Do we have your attention Keep reading.

ProMachs Zalkin and Federal divisions are seeking an IT System Administrator responsible formaintaining stable secure and well-functioning IT systems while providing high-quality support to end users both onsite and remotely. This is a hands-on execution-focused role requiring strong technical skills and the ability to work independently within established IT standards.

This position reports to Business Unit IT leadership. While responsible for day-to-day IT operations all strategic decisions system design changes and major modifications are directed by Business Unit IT leadership.

Are you motivated about this work

• Maintain and support Windows Server environments (2016 - 2025) and Hyper-V virtual infrastructure

• End User support for desktops laptops mobile devices printers and business & productivity applications

• Perform system patching and updates using N-able

• Monitor system performance uptime and overall environment health

• Support and maintain network infrastructure including switches routers firewalls and wireless systems

• Provide onsite support for the Statham location and remote support for an out-of-state site

• Serve as escalation point for complex technical issues and manage ticket flow

• Administer Active Directory including user setup deactivation and access management

• Support Syteline ERP-related IT functions Access databases and SharePoint environments

• Maintain backup and recovery processes and follow corporate cybersecurity procedures

• Manage IT assets including hardware inventory software licensing and lifecycle tracking

• Create and maintain documentation including SOPs onboarding/offboarding processes and support procedures

• Coordinate with vendors and support projects as directed by Business Unit IT leadership

• Execute all work in alignment with established IT standards and direction

Theres no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.

In addition to growth opportunities as a ProMach employee you receive more than just a paycheck. Total compensation includes your salary comprehensive medical/dental programs as well as life insurance a generous paid time off program and a retirement savings plan with a company match. And because we understand the importance of feeling protected there is no waiting period for benefits you are eligible on your first day of employment!

Please note that the pay ranges listed on external job boards outside our posting details do not accurately reflect our internal compensation ranges.

Base Salary Range: $70000 - $90000

If this sounds like you we want to connect!

• Strong experience with Windows Server Hyper-V and Active Directory
• Solid understanding of networking fundamentals (DNS DHCP TCP/IP switching/routing)
• Experience with patch management tools such as N-able or similar
• Experience supporting multi-site environments (onsite and remote)
• Proven ability to manage daily IT operations independently
• Strong troubleshooting organization and prioritization skills
• Excellent communication and customer service mindset
• Demonstrated ability to operate effectively within established IT standards and processes
• Ability to appropriately escalate and obtain IT leadership approval for changes outside of routine support and maintenance

Preferred Experience:

• Experience in a manufacturing environment
• Exposure to Syteline ERP
• Experience with SharePoint and Access databases
• Familiarity with backup solutions (e.g. Barracuda Veeam)

Pro Mach Inc. was named to the Inc. 5000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products enter new markets expand our global presence and actively acquire new capabilities.

We have the rewards opportunities and the market strength of a large organization combined with the entrepreneurial culture of a small fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.

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ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. (EOE language not required for Canada)

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Required Experience:

Unclear Seniority