Business Analyst- II


Job Location:

Houston, TX - USA

Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Summary (List Format) Business Analyst II (Asset Management and End User Support)

- Manage the complete lifecycle of IT asset management including procurement tracking deployment and retirement.
- Support budget controls invoicing and purchase order processes for asset management activities.
- Maintain accurate asset records and generate reports using ServiceNow SAP and Microsoft Excel.
- Provide hands-on support for hardware/software deployments and asset enhancements.
- Assist with hyper care support and new end-user setups.
- Collaborate with cross-functional teams including asset management AV support and executive support.
- Generate reports related to asset tracking financials and inventory management.
- Occasionally provide in-person end-user support (approximately 20-25% of the role).
- Ensure strong collaboration across asset management and end-user support functions.
- Gain exposure to both operational and financial aspects of IT services.
- Leverage experience with IT asset management and asset lifecycle processes.
- Apply understanding of financial aspects such as budgets and invoicing within asset management.
- Utilize hands-on experience with SAP ServiceNow (for asset tracking and reporting) and Microsoft Excel (for reporting and data analysis).
- Demonstrate strong end-user support orientation with excellent interpersonal and communication skills.
- Work effectively in a fully onsite fast-paced environment.
Job Summary (List Format) Business Analyst II (Asset Management and End User Support) - Manage the complete lifecycle of IT asset management including procurement tracking deployment and retirement. - Support budget controls invoicing and purchase order processes for asset management activities...