Account Manager Mid-Level

Job Title: Account Manager

Duration (Contract): 18 Months

Client Location: Austin TX

Location Preference: Onsite

Job Description:

• Leading and managing digital-first marketing and experience initiatives across primarily owned channels (web mobile email marketing content platforms content hubs personalization performance).
• Acting as a strategic thought partner to marketing leaders by helping shape problems define success and identify the right digital solutions.
• Translating business objectives into clear briefs and measurable outcomes.
• Partnering closely with Account Planning Creative UX Research Technology and Program Management to deliver a unified experience-led point of view.
• Guiding work through discovery concepting design build and optimization ensuring work ladders back to strategy and user needs.
• Providing clear actionable and experience-informed feedback that strengthens outcomes.
• Using data performance metrics and insight to evaluate success inform recommendations and continuously evolve work.
• Facilitating prioritization and tradeoff discussions balancing speed quality risk and impact.
• Managing expectations across stakeholders identifying risks early and confidently recommending pivots or alternative approaches when needed.
• Communicating complex digital concepts clearly and persuasively to both technical and non-technical audiences.

Required Skills Experiences Education and Competencies:

• • 3 8 years of experience in account leadership account strategy or client partnership roles within a digital creative or integrated agency.
  • Strong understanding of digital experience delivery including UX content systems platforms performance measurement and email marketing operations.
  • Comfort working in cross-functional agile environments with designers strategists technologists and analysts.
  • A user-centered mindset with a strong appreciation for experience design and customer journeys.
  • Ability to connect strategy creative and technology into cohesive recommendations.
  • Confident presenter and communicator with a clear persuasive writing style.
  • High emotional intelligence and situational awareness-you know how to read the room and adjust.
  • Strong organizational skills and attention to detail in fast-moving environments.
  • Curiosity-driven problem solving and a passion for continuous learning and digital upskilling.
  • A proven track record delivering medium to large-scale digital initiatives and getting them over the finish line.
  • Experience in highly regulated industries (financial services healthcare etc.) is a plus.
  • Prior digital marketing experience is required.

The hourly range for roles of this nature are $40.00 to $50.00/hr. Rates are heavily dependent on skills experience location and industry.

cyberThink is an Equal Opportunity Employer.