Technical Support Analyst III
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Job Location:
Richmond, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
| Strong understanding of Oracle Health EHR and Security | Required | 5 | Years |
| Understanding of HIPAA HITECH meaningful user and other healthcare security regulations | Highly desired | 3 | Years |
| Experience with Active Directory (AD) single sign-on (SSO) multi-factor authentication (MFA) and identity management solutions. | Highly desired | 3 | Years |
| Knowledge of Discern and ccl | Highly desired | 3 | Years |
| Strong analytical problem-solving and troubleshooting skills related to Cerner/OHPAC security and access issues | Required | 5 | Years |
| Excellent communication and collaboration skills to work with IT teams compliance officers and end users. | Required | 5 | Years |
| Familiarity with healthcare IT infrastructure including networking firewalls and database security. | Highly desired | 5 | Years |
| Application Support Experience | Required | 5 | Years |
| Ability to handle multiple competing priorities and multitask efficiently in a dynamic fast-paced environment | Required | 3 | Years |
| Demonstrated commitment to exceptional customer service with individuals of varying technical knowledge. | Required | 3 | Years |
