F5 Engineer

MatchPoint Solutions is a fast-growing young energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada China Ireland UK Brazil and India. Through our culture of innovation we inspire build and deliver business results from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position please send over your updated resume. We look forward to hearing from you!

F5 Engineer
Remote
6-month contract

Pay rate: $60 - $65/hr on W2

Overview:
Operations-focused engineers are responsible for supporting troubleshooting and safely executing changes on enterprise F5 load balancing platforms and related network/security services.
Key Responsibilities:
Troubleshoot complex F5 issues using a structured approach (data collection hypothesis testing validation) and clearly document steps and outcomes.
Support and manage high-availability and failover scenarios including planned failovers and incident-driven failovers involving load balancers firewalls and DNS/IPAM services (e.g. Infoblox).
Validate health monitoring and failure-detection mechanisms (e.g. node/link/switch failures pool member health routing reachability) and confirm expected failover behavior.
Lead or support incident response for service-impacting events; drive mitigation restoration and handoff communications.
Perform risk-assessed changes in production (e.g. maintenance events migrations tuning) following standards change controls and rollback plans.
Troubleshoot application connectivity to VIPs and traffic-flow issues across load balancers and firewalls; identify relevant configuration parameters and verify end-to-end behavior.
Partner with network security and application teams to assess downstream impacts of changes and prevent regressions across interconnected systems.
Required Qualifications:
Strong hands-on experience operating and troubleshooting F5 (BIG-IP) in enterprise environments with the ability to explain real incidents and the mechanisms involved.
Proven operations background supporting production environments (beyond basic service onboarding/configuration).
Demonstrated experience troubleshooting VIP reachability and traffic not passing as expected including L3/L4/L7 troubleshooting fundamentals.
Experience with HA concepts failover orchestration and validation of successful failover.
Comfort working within defined standards and acceptable risk boundaries while maintaining a proactive analytical mindset.
Strong written and verbal communication skills including incident and change communications. Preferred Qualifications:
Experience supporting adjacent technologies such as Cisco routing/switching Fortinet firewalls Zscaler and DNS/IPAM (e.g. Infoblox).
Experience leading high-severity incidents and driving root cause analysis (RCA) and problem management.
Relevant certifications (e.g. CCNP or equivalent) are a plus.
Working Conditions:
May participate in on-call rotation and support 24x7 operations in a global environment as needed.
Core Competencies:
Deep troubleshooting mindset: able to isolate issues across client network load balancer and application layers.
Failover expertise: understands how health checks state synchronization and upstream/downstream dependencies influence outcomes.
Proactive and safety-first: anticipates blast radius validates changes and uses clear go/no-go criteria.
Systems thinking -sees the bigger picture and understands how changes in one area can impact other services.
Occasional onsite work and weekend/after-hours maintenance windows may be required.

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.