Founder Associate

About the Company

Valon is building the AI-native operating system for regulated finance starting with mortgage servicing.

Were a Series C company backed by a16z transforming industries that others have written off as too complex to innovate.

Rather than build on top of broken legacy systems we took a different approach: we built and operate our own mortgage servicing business managing $110 billion in loans. This wasnt the end goal it was how we deeply understood the complexity needed to build software that actually works in regulated industries.

The results speak for themselves. Weve transformed mortgage servicing from a 0% margin business into 60% margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.

ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data AI agents dont just automate tasks they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.

About the Role

Were hiring a Founder Associate to work directly with Valons COO and executive team on the highest-leverage problems facing the company. This is not a traditional strategy & ops role its a generalist seat for someone with uncommon judgment high agency and the ability to context-switch across wildly different problem types in a single week.

One day youre modeling the economics of a new client deployment. The next youre redesigning an internal process thats breaking at scale. The day after youre drafting a board-ready memo or sitting in a client meeting helping close a deal. You wont specialize youll go wherever the most important unsolved problem is.

This role is designed for someone early in their career who wants to compress a decade of operating experience into a few years by working at the center of gravity of a fast-scaling company.

What Youll Do

• Own critical cross-functional projects end-to-end scoping stakeholder alignment execution and delivery. These will span client deployments internal operations pricing AI enablement and whatever else matters most right now.

• Be the COOs force multiplier synthesize information across teams prepare materials for executive and board-level decisions and flag problems before they become crises.

• Build new functions from 0 1 when Valon needs something that doesnt exist yet (a process a team a system) youll be the person who figures out what good looks like and stands it up.

• Use AI as a default tool you regularly use Claude Code or similar agentic coding tools to automate your own workflows analyze data and move at a pace that would be impossible without AI fluency.

• Navigate ambiguity with confidence you wont get detailed briefs or clear swim lanes. Youll get context constraints and trust.

Who You Are

• 08 years of experience you might be coming from a top consulting firm (MBB) a high-growth startup an early-stage CoS role or a rotational program. What matters more than pedigree is evidence of exceptional output and high agency.

• Generalist by nature youre the person who picks up new domains fast whether its mortgage servicing economics AI deployment strategy or org design.

• High agency and low ego you volunteer for the unglamorous work you dont wait for permission and youd rather ship something imperfect today than perfect it next month.

• Strong written communicator you can write a crisp one-pager a persuasive Slack message or a detailed process doc with equal fluency.

• AI-native you already use AI tools daily to amplify your work. You think in terms of how do I automate this before how do I do this manually.

• Based in New York this role is hybrid and requires in-person presence.

What Wont Work

• People who need clearly defined roles and responsibilities to feel comfortable

• Candidates who are strong analytically but struggle to execute and ship

• Anyone who views AI as a novelty rather than a core working tool

• People who optimize for individual credit over team outcomes

Benefits

• Competitive salary meaningful equity (Series C stage)

• Comprehensive health dental and vision insurance

• Commuter benefits

• Flexible PTO

• 12 weeks paid parental leave

• Quarterly team events

Throughout the interview process please remember that emails will only be from email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach.

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws. Valon makes hiring decisions based solely on qualifications merit and business needs at the time.

Required Experience:

Founder