Service Receptionist (Part-Time)
Lynchburg, VA - USA
Job Summary
Scheduling Coordinator
We are seeking a professional and dependable Service Receptionist to support our service department by managing incoming calls scheduling appointments and providing vehicle status updates. This role requires strong computer skills an understanding of service scheduling and workload integration and the ability to thrive in a fast-paced customer-focused environment
Work Schedule
- Part-Time Position
- Monday Friday: 1:00 PM 7:00 PM
- Occasional Saturdays as needed
- Closed on Sundays
Key Responsibilities
- Answer incoming phone calls to schedule service appointments
- Provide customers with status updates on vehicles currently in the shop
- Make outbound calls to schedule appointments when special-order parts arrive
- Coordinate scheduling based on technician availability and shop workload
- Maintain accurate customer and appointment information in the system
- Communicate effectively with service advisors and service staff
Required Skills & Experience
- Minimum 1 year of experience in a service reception or scheduling role
- Understanding of scheduling and workload integration within a service department
- Strong computer skills required
- Ability to multitask and manage a high call volume
- Friendly professional and dependable demeanor
Benefits (Part-Time Employees)
- Medical Insurance
- 401(k) Retirement Plan
- Employee Stock Ownership Plan (ESOP
- Paid time off and holidays
- Closed on Sundays
If you enjoy helping customers in a fast-paced environment we encourage you to apply today.
Required Experience:
Junior IC
About Company
Carter Myers Automotive is a family and employee-owned company serving Virginia since 1924. Our mission is Moving Lives Forward for our associates, our customers, and our communities.