Lead, Sales Operations

Our culture lifts you upthere is no ego in the way. Our common purpose We all want to win for our customers. We aim to always be evolving dynamic and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

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Job Description :

About Our Company

Breezeline is a dynamic innovative company providing the very best Internet TV and Voice service to the US markets we serve. We Are Above And Beyonders who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers lives through connected and memorable experiences.

As the eighth-largest cable operator in the United States Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet TV Voice and fiber services. Headquartered in Quincy MA Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).

Why Work At Breezeline

As one of the countrys fast-growing Internet service providers Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization we believe that every persons unique individuality should be welcomed and celebrated and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us.

SALES OPERATIONS LEAD

Reporting to the General Manager of Breezeline - Florida Region - or - Director of Sales the Sales Operations Lead optimizes the sales teams efficiency and productivity by managing technology (CRM) analyzing sales data and streamlining processes acting as a strategic partner to drive revenue growth and support sales reps.

Key Responsibilities

• Lead Generation: Responsible for managing prospecting tools and data sources prioritizing opportunities and establishing meetings with key decision makers.

• Technology Management: Administering the sales technology stack primarily CRM systems like Salesforce to ensure data integrity.

• Sales Strategy & Planning: Assist with territory management quota planning and capacity planning to ensure sales goals are met.

• Process Optimization: Defining documenting and implementing efficient sales processes and workflows to increase productivity.

• Data Analysis & Reporting: Analyzing sales funnel performance creating dashboards and providing insights to leadership for forecasting.

• Sales Enablement: Coordinating training onboarding for new hires and supporting sales enablement tools.

• Cross-functional Collaboration: Partnering with Construction Technical Operations Finance and Legal to ensure smooth lead-to-cash operations.

Required Skills and Qualifications

• Experience: Proven experience in sales operations business analysis or sales support roles.

• Technical Proficiency: Strong expertise in CRM software (e.g. Salesforce) Microsoft Excel and data visualization tools.

• Analytical Skills: Ability to analyze large data sets to drive insights and forecasts.

• Leadership: Strong communication and project management skills with the ability to manage multiple projects simultaneously.

• Education: Bachelors degree in Business Finance or a related field.

Key Performance Indicators (KPIs)

• Sales team productivity and efficiency

• Sales funnel conversion rates

• Forecast accuracy

• CRM adoption and data accuracy

Other duties as they apply

This is a hybrid role - must be located in Florida market.

Available Benefits:

• Competitive salary

• Medical coverage (including prescription and vision plans)

• Dental coverage

• Life Insurance (1x salary at no cost to employee)

• Long and short-term disability insurance (no cost to employee)

• Voluntary employee spousal and child life insurance

• Company recognized Holidays with additional Floating Holidays

• Paid Time Off (PTO) programs

• Comprehensive Flex Work Policy

• 401(k) plan eligibility (company match 50% up to 5% of eligible contributions)

• Participation in the Employee Bonus Plan

• Participation in the Cogeco Stock Purchase Plan

• Complimentary and discounted broadband services (for those in our service area)

• Tuition Reimbursement

• Opportunities for LinkedIn Learning subscriptions for select colleagues

#LIAR1

#LIHybrid

Location :

Company :

Breezeline

At Cogeco we know that different backgrounds perspectives and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine innovate and grow as a company. So we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work were doing our part to build a more equitable workplace and world. From professional development to personal safety Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities for we know engaged and appreciated employees equate to a better overall experience for our customers.

If you need any accommodations to apply or as part of the recruitment process please contact us confidentially at