People Operations | Specialist (EnglishFrench)

Industry/Sector

Specialism

Management Level

Job Description & Summary

You are a reliable contributing member of a our fast-paced environment you are expected to adapt take ownership and consistently deliver quality work that drives value for our clients and success as a team.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives needs and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen ask questions to check understanding and clearly express ideas.
• Seek reflect act on and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance) uphold the Firms code of conduct and independence requirements.

The People Operations team delivers transactional and strategic support across the entire human capital lifecycle. We are trusted advisors who deliver innovative and scalable human capital solutions. The team consists of 8 functional teams primarily based in Tampa FL.

The Talent Acquisition Enablement team provides operational support to the US Mexico & Canadian firms across disciplines including resume review interview scheduling offer letters and new joiner onboarding.

The Interview Scheduling Support Team supports Talent Acquisition by assisting with scheduling interviews as needed processing cancellations and reschedules and managing escalations for active interviews. The team supports Advisory Business Services Tax and Assurance lines of service to assist recruiters and the business in bringing in top talent for the PwC US firm. This role works directly with Business Recruiters to understand their scheduling needs and support them through the interview stage of the recruiting process ensuring a streamlined efficient and overall positive interview experience for both candidates and interviewers.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
2-3 year(s) of experience in administrative or similar fields.

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Knowledge/Skills:
Demonstrates some ability and/or proven record of success in providing operational support for recruiting lifecycles preferably for a global network of professional services firms including in the following areas:

Providing administrative support for the recruiting process which includes but is not limited to: assisting recruiters with scheduling internal and external candidates managing reschedules and cancellations and handling escalations that arise during the interview stage of the recruiting process;
Demonstrating strong verbal and written communication skills with the ability to effectively communicate with business recruiters hiring managers and candidates;
Ability to multi-task and leverage critical thinking skills to deliver high quality accurate work with speed;
Ability to remain calm under pressure in a fast-paced environment;
Creating and maintaining process documentation with strong attention to detail;
Utilizing relevant technology such as Microsoft Office (Excel PowerPoint Word) Workday Interview Scheduling Hub and other firm-sponsored web-based technologies;
Oral and written proficiency in English and French required.

Additional application instructions

• Understand the importance of have a correct information management

• Knowledge of Information Security and Data Protection

• Correct Information Security Management

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability;neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.

Travel Requirements

Job Posting End Date