Supervisor Encampment Response

Supervisor Encampment Response Housing Client Services

Human Services - Housing

Status: Regular Full Time

Salary Range: Non Union Salary Band I $105 754 per annum to $132193 per annum (plus comprehensive benefits)

Hiring Range: $105 754 per annum - $118974 per annum

Work Mode: Hybrid; 2 On Site days per week which can increase based on operational needs *see below for more details about this work mode.

Location: 10 Peel Centre Drive Brampton and 7120 Hurontario St. Mississauga; ability to travel within the Region of Peel required

Hours of work:35 Hours per week and able to work weekends and occasional evenings where required.

Who we are: Housing Services leads service system planning and management of housing and homelessness programs and services with a view to policy and service integration. Helps improve these services through effective planning based on local information and research about the needs of Peels many different communities

Reports to: Manager Housing Client Services

In this role you will Supervise 2 Program Analysts 5 Housing Support Workers and 1 Administrative Representative.

What you will do in this role:

What the role requires:

• A satisfactory Level 1 Criminal Record Check obtained directly from a police station (third-party background checks will not be accepted).

• Post-secondary education in a Human Services or related field combined with 5 years of experience in housing homelessness and/or the human services field or an equivalent combination of education and experience may be considered

• Three (3) years of previous supervisory/leadership experience preferably within a unionized environment

• Working knowledge of the housing and homelessness services sectors including encampment-related legal frameworks such as the Trespass to Property Act Safer Municipalities Act local by-laws and the Canadian Charter of Rights and Freedoms

• Knowledge and experience working and building trusting relationships with vulnerable populations including people experiencing homelessness including an understanding of trauma-informed approaches and Indigenous-led engagement and cultural safety practices

• Skilled in non-violent crisis intervention and de-escalation practices

• Understanding of systemic and historical challenges that contribute to homelessness

• Ability to consistently use a human rights-based approach that supports voluntary relocation of encampment residents to safer alternatives duty to minimize harm when relocations are required and active participation and engagement with encampment residents

• Ability to lead case conferences with encampment response team members as needed

• Ability to attend various sites throughout Peel Region on a regular basis in all weather conditions

• Coordinating responses during extreme weather alerts

• Supporting emergency evacuation of unsafe encampments

• Participating in municipal emergency operations when needed

• Knowledge of occupational health and safety responsibilities and ability to support staff when exposed to trauma and critical incidents

• Combination of education and experience may be considered

Skills/Abilities:

• High level skills in problem solving negotiation and strong political acumen
• Commitment to ongoing learning and continuous improvement and to supporting and motivating staff to do the same
• Excellent verbal and written communication skills to work with staff community partners other levels of government senior management and Council
• Effective time management skills and the ability to work within a fast-paced environment
• High level of political acuity and ability to manage high-conflict interactions and high-profile events
• Ability to interpret and evaluate information to identify trends to improve the operationalization of the encampment response and/or to develop new processes
• Ability to persuade influence or negotiate with external contacts
• Demonstrate a commitment to diversity equity and inclusion through continuous development modeling inclusive behaviors and proactively managing bias

Perks @ Peel and why you will love working for us:

• Comprehensive Health Dental Vision benefit plan including psychological health effective start date
• Automatic enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis starting at 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement and learning and development resources

Be bold. Think big. Join us.

Work Mode & Job Location:

In this role youll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

Its important to note that your off-site work location must be within the province of Ontario. This ensures that were compliant with all regulations and policies.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Interview:Ourrecruitmentprocesswill include video conference technology

Kindly ensure to regularly monitor your spam and junk email folders as important communications regarding your application may be directed there.

Ifthis opportunity matches your qualifications and experience please apply on-line.

Peel Region consists of the cities of Brampton and Mississauga and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200000 businesses.

Were working to create a community that is safe inclusive and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6700 strong and since 1974 weve been delivering a wide range of resident focused services. Our services include paramedic services health programs long-term care and services for seniors child care support garbage collection and recycling waste water and water treatment road maintenance financial assistance and housing support.

Recognized by Canadas Healthy Workplace Month with the Great Employer Award presented by Excellence Canada Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity practices inclusion recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region people come first. Each employee has an important role within our community and when we work together its impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You wont find a better opportunity than Peel Region.

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process upon request. If you require accommodation please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact

Please be advised Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicants responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings interview dates) it is imperative that applicants check their email regularly. If we do not hear back from applicants we will assume that you are no longer interested in the position and your application will be removed from the competition.