Wholesale Parts Account Representative

The Bill Dodge Auto Group is looking to add a key member to our Wholesale Parts Department. If youre well organized a hard worker and have a passion for having fun at work while delivering a quality experience for customers and coworkers alike we should chat!

The position of Wholesale Parts Account Representative at the Bill Dodge Auto Group (BDAG) is a critical position that is responsible for servicing and growing existing wholesale parts accounts. Successful execution of the position requires skills in communication organization Customer Service and paperwork details. It also requires the abilities to learn follow processes positively interact with all parties and give and follow direction.

Compensation: $50000 to $60000 per year base salary

Responsibilities may include but not be limited to:

• Provides high level of service to internal and external customers.
• Handles all customer complaints immediately and according to dealerships guidelines.
• Establishes and maintains relationships with existing wholesale accounts and works with them to meet their expectations of availability delivery and customer service.
• Keeps orderly records of all invoices and special-order parts.
• Minimizes non-standard orders when alternatives exist.
• Locates out-of-stock parts from outside source and submits an emergency order if necessary.
• Participates with the parts manager in maintaining a lost sales tracking program.
• Establishes and maintains a special-order system and ensures proper information flow regarding special orders to all involved parties.
• Maintains proper logging and saves parts from each job for warranty and customer request purposes.
• Understands and ensures compliance with manufacturer warranty policy and procedures.
• Sets up orders for daily shipment delivery or pick-up.
• Receives payment from retail customers or obtains credit authorization.
• Makes sure all internal requests for parts are billed on service repair order.
• Assists manager in processing weekly stock orders.
• Stocks and posts incoming orders.

Job Requirements/Qualifications:

• Wholesale Parts experiencerequired
• Computer proficient both with Tekion and Microsoft Office programs
• Ability to read and comprehend written instructions and information
• Excellent oral and written communication skills
• Be a dedicated energetic team player who wants to join our ever-growing network of dealerships
• Valid Drivers License w/ acceptable driving record

What We Offer:

• Health/Dental/Vision Insurance
• 401k retirement plan
• Paid Time Off
• Customer and Recruitment Referral Programs
• Career Advancement Opportunities
• Employee discounts on sales parts and service

This is a full-time in person position that offers completive pay and benefits.

The Bill Dodge Auto Group is an Equal Opportunity Employer.

$Ol35