Account Manager (German Speaking)

Make is the leading visual platform for anyone to design build and automate anythingfrom tasks and workflows to apps and systemswithout the need for coding skills. We are headquartered in the flourishing tech hub of Prague Czech Republic and our teams are spread across the USA UK Germany France Canada India and Chile among other locations.

Our EMEA Sales team is a high-impact entrepreneurial group driving both customer acquisition and expansion across diverse markets. As we continue to scale we are strengthening our presence in the DACH region with a dedicated Account Manager based in Munich.

The Role

We are hiring an Account Manager focused on the DACH mid-market segment (200500 employees). This role will own and grow an existing book of business previously managed and now transitioning while also driving additional pipeline within the territory.

This is a hybrid expand selective land role with a strong focus on customer value adoption and revenue expansion.

You will be responsible for managing and growing accounts identifying new use cases and positioning Make as a critical platform across operations revenue and IT teams.

Responsibilities

Own & Grow the Book

• Manage a portfolio of mid-market DACH customers (200500 employees)
• Drive net revenue retention through expansion upsell and cross-sell
• Build multi-threaded relationships across business and technical stakeholders

Drive Expansion

• Identify new use cases and departments where Make can deliver value
• Increase adoption (users workflows complexity of use cases)
• Partner with customers to scale automation across their organization

Pipeline Generation

• Generate additional pipeline within your accounts and territory
• Collaborate with BDRs Marketing and Partners to source new opportunities
• Maintain a healthy balance between expansion and new logo contribution

Customer Value & Retention

• Ensure customers achieve measurable business outcomes with Make
• Act early on risks and partner with Customer Success when needed
• Position Make as a strategic platform not just a tool

Deal Execution

• Own the full commercial cycle for expansion and mid-market deals
• Maintain strong discipline on qualification (MEDDPICC) next steps and forecasting
• Deliver consistent performance against revenue targets

Cross-Functional Collaboration

• Work closely with Solutions Engineering Customer Success Marketing and Partners
• Contribute feedback to Product and GTM teams based on customer insights

Requirements

Experience

• 3 years of experience in B2B SaaS sales (Account Management or Sales)
• Experience selling into or managing accounts in the DACH region
• Proven ability to drive expansion or manage revenue within existing accounts

Market & Language

• Fluent in German and English (mandatory)
• Strong understanding of DACH business culture and buying processes

Sales Skills

• Ability to manage multiple stakeholders and navigate complex accounts
• Structured approach to pipeline forecasting and deal execution
• Comfortable balancing expansion and light hunting

Mindset

• Ownership-driven and autonomous (Munich hub remote market)
• Curious and solution-oriented with interest in automation and AI
• Strong communicator with a customer-first mindset

Technical Fluency

• Familiarity with CRM tools (Salesforce preferred) and sales engagement tools
• Ability to understand and position technical workflows and automation use cases

What We Offer

• RSUs grant in a rapidly growing company raising its value every day
• Annual bonus
• Multinational team with 42 nationalities creating the future of automation
• Learning & Development plan (online language professional courses conference tickets and other trainings) & 2 Company Learning Days per year
• Notebook/Macbook
• 28 days of vacation
• 10 care days to care for your loved ones
• Extra parental vacation (3-6 months)
• RSUs grant for a newborn child
• Team buildings parties and company events multiple times a year
• Flexible working hours home office

If you see a match let us know and apply now!

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