Sr. Corporate Systems Operations Manager

Dream Big. Go Beyond. Be Unstoppable.

About Us

Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury payments risk management and working capital solutions. We serve 3000 customers worldwide managing $15 trillion in payments annually and helping businesses optimize liquidity performance across the enterprise.

Were on a mission to become the most sought-after cloud technology company globally. We think big innovate relentlessly and challenge the status quo every day. If you are a problem-solver whos ready to push boundaries and achieve more than you thought possible-youll find an exceptional career within an extraordinary business.

About the Role:

As a Corporate Systems Operations Senior Manager you and your team will be responsible for the maintenance development and support of critical corporate systems (the run) such as Salesforce Workday procurement/CLM solutions and other corporate applications. Your primary focus will be on ensuring the smooth operation of these systems leading releases helping the transitions from BUILD to RUN (based on CI/CD and automation best practices) implementing technical solutions and managing BAU enhancements while ensuring compliance with regulatory standards through audits and proactive measures. Stakeholders management efficient communication automation/AI introduction tickets reductions and quality delivery will be the main mottos of your role.

Essential duties and responsibilities

Systems Maintenance and Support

• Monitor the health and performance of all corporate systems including Salesforce NetSuite middleware solution and Workday to ensure uninterrupted operations.

• Respond promptly to system alerts incidents and user-reported issues troubleshooting and resolving them efficiently.

• Collaborate with cross-functional teams to address technical challenges and implement system enhancements.

• Assist in the planning and execution of system upgrades patches and enhancements following operational change management protocols.

• Identify opportunities for system optimization (Monitoring and AI focus) and performance tuning to enhance user experience and efficiency.

• Monitor data quality and maintain data integrity and accuracy including record cleansing and duplicate record management (AI enablement).

• Create clear and intuitive documentation and channel of communication to supplement releases

Change management

• Build and configure small enhancements across corporate systems applications to meet internal stakeholder expectations based on a governance framework to address proper capacity planning and effective solutions delivery.

• Collaborate with the BUILD team during solutioning testing and validation of new features before deployment to production ensuring an efficient transition between the build and the run phases.

Compliance and Audits

• Conduct regular audits of corporate systems to ensure compliance with internal policies industry regulations and data protection standards.

• Develop and maintain documentation related to compliance procedures configurations and controls.

• Collaborate with internal audit teams and external auditors to address audit findings and implement corrective actions.

Education Experience & Skills

• Bachelors degree in computer science Information Technology or related field.

• Experience administering and supporting enterprise systems such as Salesforce or Workday is preferred.

• Minimum 5 years of experience in salesforce development.

• Comfortable working in an agile environment with a small team of administrators dev and QA engineers.

• Understanding of PDLC (project delivery life cycle) methodologies (Waterfall Agile).

• Solid understanding of DevOps principles and practices with hands-on experience in automation tools such as Jenkins Ansible BitBucket Copado GitHub or similar CI/CD Tools.

• Strong analytical and problem-solving skills with the ability to troubleshoot complex issues and drive resolution.

• Team player and ability to reach across all areas of the business to collaborate and bridge gaps

• Experience liaising with Product Organization Technical Teams & Developers to gather and translate requirements

• Knowledge of regulatory compliance standards such as GDPR SOC 2 and experience implementing compliance measures.

• Organized with a rigorous attention to detail drive for excellence and a positive can-do approach

• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams and all levels of management.

• Experience of Atlassian eco-system: Jira Confluence.

• Excellent communication and stakeholder management skills.

• Exposure to Automation testing Frameworks especially Copado suites (Robotic testing CI/CD) will be a big plus.

Our Values Guide Everything We Do

• Think Big & Constantly Innovate: We have the confidence to think big embrace change challenge the status quo and continuously evolve - incorporating new technologies and driving industry progress.

• Put our Customers Outcomes First: We are passionate about delivering the highest value for our customers and supporting them with end-to-end care throughout their journey with us.

• Act with Integrity: Integrity is at the heart of everything we do. We take personal responsibility for our actions own our decisions and honour each others contributions. We empower each other through honesty respect trust and transparency.

• Work as One Team: We are driven by our common goals and share in each others successes and failures learning and working together as a team where everyone can bring their best selves.

• Strive for Excellence while Having Fun: We enjoy tackling new challenges together and revel in continuous improvement as we deliver with ultimate professionalism the very best for our customers while exceeding our own expectations.

At Kyriba we value pay transparency and fairness.

Kyriba also offers a comprehensive compensation package including a range of health welfare and wellbeing benefits designed to support both your professional and personal life.

Kyriba believes that everyone has the ability to make an impact and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex racecreed color gender religion marital status domestic partner status age national origin or ancestry physical or mental disability medical condition sexual orientation pregnancy military or veteran status citizenship and genetic information.

We aim to make our recruitment process accessible to everyone. If you need a reasonable accommodation at any point in the application or interview process or to perform essential job functions please click here to submit a request. All information provided is confidential restricted to our accommodations team and will not impact your candidacy. Please refer to our Candidate Privacy Policy for more information.