District Manager
Job Summary
Reporting to the Director of William Hill operations the District Manager will manage effectively the day-to-day activities and business levels of sportsbooks within the assigned district ensuring increased staff performance and efficiency through encouraging a culture of support and development whereby all employees are able to fulfill their potential. Providing outstanding service which generates opportunities for maximizing handle and win profitability and promotion of the brand.
Responsibilities
The ability to manage a diverse range of activities - to prioritize and multitask.
The ability to lead and motivate a team.
Team Management experience - single site teams
Skilled in effective communication
The ability to delegate tasks and activities.
The ability to work under pressure and deal with challenging situations professionally and effectively.
A strong commitment to customer service excellence
Experienced in Managing a fast-paced every changing customer environment.
Commercial acumen and sound business awareness
Effective at planning organizing and problem solving.
Decision-making ability and a sense of responsibility
Takes the initiative and shows confidence drive and enthusiasm.
Can Manage regulatory requirements such as Gaming Commission and health and safety Projects a professional self-image.
The ability to coach and develop others.
EDUCATION AND EXPERIENCE:
2 years of supervisory/management experience in a retail environment
Casino/Gaming experience
Multi-property management in a retail environment a huge plus
Strong communication skills both written and verbal
Ability to multi-task
Prior work experience in a sports book is a huge plus.
Able to handle large volumes of cash.
Prior work experience in a sportsbook is highly preferred.
Qualifications
Ability to motivate lead and mentor staff members.
Effective communication skills both written and verbal
Professional appearance and demeanor
Self-starter attitude who shows initiative
Committed to delivering an elevated level of customer service.
PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS:
Must be able to stand for extended periods of time.
Must be able to lift pull or push 25 lbs.
Must be able to write for extended periods of time.
Must be able to twist bend or reach with no significant boundaries.
This position may be exposed to a smoke-filled environment.
Required Experience:
Manager
About Company
At Caesars Digital, We Don’t Just Play the Game — We Set the Standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and ... View more