Software Development Manager, Alexa Endpoints

We are looking for a Software Development Manager (SDM) to lead a team of engineers on the Alexa Endpoints this role you will own the technical vision execution and people development for a team building customer-facing Alexa experiences on mobile devices (iOS/Anroid). You will partner closely with product management UX quality and platform teams to deliver features at scale while raising the engineering bar.

Key job responsibilities
Technical Leadership & Delivery
Own the end-to-end technical strategy and roadmap for your teams area within Alexa Endpoints
Drive architecture decisions for mobile SDKs voice interaction pipelines and endpoint integrations (Android/iOS)
Ensure high-quality on-time delivery of features and services; manage trade-offs between scope quality and timeline
Establish and maintain operational excellence including monitoring alarming on-call processes and incident response
Collaborate with cross-functional teams (Alexa platform cloud services QA TPM) to remove blockers and align priorities

People Management & Development
Manage mentor and grow a team of 8 software development engineers (SDE-1 through SDE-3)
Hire top talent; build a diverse inclusive team with a high performance bar
Conduct regular 1:1s set clear goals deliver actionable feedback and manage performance effectively
Create career development plans and provide coaching to help engineers reach their full potential
Foster a culture of innovation ownership and customer obsession
Strategic Impact
Influence the broader Alexa Endpoints and Alexa Mobile organizations technical direction
Identify opportunities to improve developer productivity code quality and system reliability
Drive adoption of best practices in software engineering testing CI/CD and automation
Represent your team in OP planning; define goals resource needs and success metrics
Champion initiatives around AI/ML adoption test automation and operational efficiency.

About the team
The Alexa Endpoints team is at the forefront of delivering intelligent conversational AI experiences across platforms. We build and maintain the critical infrastructure that powers the Alexa mobile application with a primary focus on developing/integrating-with the software development kit (SDK) that enables seamless communication between mobile clients and backend AI agents. We manage services like AlexaMobileSuggestionService and implement sophisticated solutions for utterance handling deeplink generation and multi-modal interactions while ensuring security scalability and exceptional customer experience across iOS and Android platforms

- 3 years of engineering team management experience
- 7 years of engineering experience
- 8 years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle including coding standards code reviews source control management build processes testing certification and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns reliability and scaling) of new and existing systems

- Experience in communicating with users other technical teams and senior leadership to collect requirements describe software product features technical designs and product strategy
- Experience in recruiting hiring mentoring/coaching and managing teams of Software Engineers to improve their skills and make them more effective product software engineers
- Experience with Android iOS or other mobile application development or testing

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