Automotive Service Agent

Automotive Service Agent Volvo- El Paso
Giles Automotive Group $45000-$70000

Now is the best time to join our team and be a part of an exciting new chapter. Currently we see a need to support the employees already in place in our service department with one bright individual to join our current service advisors in our Volvo Service Center

If you know how to manage technician workflow know the drive lane and enjoy helping customers while maximizing service opportunities this is your chance to join a growing and committed team!

What Youll Earn

• Competitive Pay:First year average $40000$50000 with strong commission and bonus opportunities for internal warranty and customer-pay sales. High performers can earn significantly more.

• Bonuses:Christmas bonus and annual summer vacation bonus.

• Career Growth:Clear advancement path with opportunities. With performance and leadership you could move into management and 6-figure earning potential in 2-3 years.

• Strong Support System:Work alongside our award winning managers skilled technicians and experienced service team.

• Benefits: Medical dental paid vacation and 401(k) with company contributions.

What Youll Do

As an Advisor youre the face of our Service Department and the key link between customers and technicians.

• Manage the drive lane and service order flow

• Deliver concierge-level customer service in person and on the phone

• Scheduling and selling technician time effectively

• Advise customers with vehicle repairs warranties and maintenance

• Oversee warranty claims parts ordering and technician workflow

• Maintain high Customer Satisfaction scores

• Supporting the service team and contributing to the departments success

Who Were Looking For

If youre someone who brings the energy professionalism and the drive to succeed youre exactly who we want!

• Automotive Service Advisor experience preferred

• Strong communication and relationship building skills

• Highly organized with excellent time management

• Confident motivated and team-oriented

• Valid drivers license clean driving record must be 21

• Someone who embodies our core values:

  • INTEGRITY:The highest standards of honesty integrity and sincerity

  • EXCELLENCE: A continuous drive for excellence and self-improvement

  • PROACTIVE RESPONSIBILITY:Dependable & proactively responsible for areas of influence.

  • ONE TEAM:A professional team-player who deeply respects others

  • SERVICE:A strong desire to serve our community our customers and each other

  • ATTITUDE HEART:Exudes a strong positive attitude & empathy toward others

Who We Are
We are Giles Automotive Group. We pride ourselves in living out our mission to be a vehicle that improves the lives of our employees our customers and our community. Our mission is more than a cute phrase or something we hang on our wall. The Giles Mission is central to how we help you advance not just in your career but as a person. We are interested in discovering your strengths and helping you leverage them to reach your personal and professional goals. Our mission impacts the way we help our clients as we like to say we dont sell cars we help people buy cars. Please visit to see some of our primary causes. Lets just say our culture is positive and progressive especially for a car dealership.

Next Steps
If you have a great attitude and love helping people apply today! Must be 21 with a valid drivers license and clean driving record.

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.