Senior Associate Manager Facilities

About Us:
Infosys is a global leader in next-generation digital services and enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skillsexpertise and ideas from our innovative ecosystem.

Recognized as the #1 Top Employer in Australia for the second year in a row Infosys offers a workplace where careers grow with purpose. As anAIfirstorganization we empower our people to work onnextgenerationtechnologies continuously learn and create impact at scalesupported by a culture rooted in care inclusion and excellence.

Join Infosys and be part of a culturethatsnot just promisedits certified. #TopEmployer2026 #ThriveAtInfosys

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Role Description:

The Senior Associate Facilities Manager is responsible for the end to end management of facilities workplace operations and support services. This role ensures that facilities hospitality and administrative services are delivered to a high standard while maintaining compliance with legislative health & safety and business continuity requirements as the lead anchor.
The role partners closely with internal stakeholders and external service providers to deliver a safe efficient and customer focused workplace in line with company policies Service Level Agreements (SLAs) and regulatory obligations.

Location: Sydney NSW (with remote responsibility for Canberra ACT and Auckland NZ)

Roles and Responsibilities:

Facilities Office & Hospitality Management:

• Manage the daytoday operations of the Sydney office with remote oversight of Canberra and Auckland locations
• Lead and support reception facilities and support service team members
• Ensure office infrastructure and workplace amenities are maintained to defined standards
• Support office fitouts new infrastructure and operational setups
• Manage workplace events catering and hospitality services in line with company policy
• Oversee stationery amenities and asset/inventory management
• Collect analyse and act on internal customer feedback to improve services
• Identify costeffective solutions and continuous improvement opportunities
• Coordinate purchasing invoicing and approval of vendor payments
• Evaluate workplace products services and technology solutions

• Manage all planned preventive and reactive maintenance activities
• Source evaluate negotiate and manage vendors and service providers
• Manage Annual Maintenance Contracts (AMCs) and service agreements
• Ensure statutory compliance and maintenance of mandatory records
• Monitor the performance and condition of critical equipment
• Ensure appropriate backup and 24/7 support arrangements for critical systems

• Lead facilitiesrelated Disaster Recovery and Business Continuity activities
• Implement maintain and review BCMS documentation and processes
• Support internal and external audits and ensure audit findings are addressed
• Ensure locations remain auditready at all times
• Support BCMS training and awareness for key stakeholders

• Support and implement all workplace HSE requirements across locations
• Maintain and review HSE documentation and management systems
• Coordinate and participate in internal external audits and inspections
• Support HSE training and competency requirements for facilities personnel employees and relevant stakeholders
• Deliver Facilities and HSE inductions for new starters and transfer employees ensuring compliance with company and regulatory requirements
• Respond to customer RFIs and RFPs related to Facilities BCMS and HSE

Skills/Competencies:

Essential

• Strong written and professional verbal communication skills with the ability to engage internal and external stakeholders at all levels
• Customerfocused approach with the ability to deliver practical solutionoriented outcomes
• Proven ability to manage multiple priorities across local and remote locations
• Strong organisational planning timemanagement and problemsolving skills
• Collaborative leadership style that fosters an inclusive supportive and customer servicedriven workplace culture
• Understanding of critical services and equipment including the importance of maintenance uptime and risk management
• Flexible and handson approach with the ability to support a broad range of office and facilities operational requirements

• Experience in facilities workplace or office management within a corporate environment
• Knowledge of vendor and contractor management processes
• Understanding of risk incident and compliance management within ANZ workplaces

• Minimum 6 years experience in a Facilities Workplace or Office Management role
• Experience managing multisite operations is highly desirable

In addition to compensation aligned with your roleyoullhave access to a wide range of benefits that support your health career growth and overall well-being (AU)

• Income Protection Insurance

• Paid Parental and Volunteer leaves

• Employee Assistance Program (EAP)

• Flexible working arrangements (hybrid reviewed case-by-case basis)

• Health Insurance Discount and Well-being Program

• Access to Fitness and Gym Memberships

• Salary packaging and novated leasing

Ourrecruitment and selection processis designed to create the best match for both you and Infosys. Depending on the role it may includean initialscreening technical or functional interviews and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent respectful and engaging at every step.

Hear from our recruiter on their experience working with Infosys as an Employer
At Infosys we recognize that everyone has individual requirements. If you are a person with disability illness or injury and require adjustments to the recruitment and selection process please contact our Recruitment team for adjustment either via the following email or call 1-. Alternatively you can include your preferred method of communication in email and someone will be in touch.

Please notein order toprotect the interest of all parties involved in the recruitment process Infosys does not accept any unsolicited resumes from third-party the absence of a signed agreement any submission will bedeemedas non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

All aspects of employment at Infosys are based on meritcompetenceand performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.