Banquet Operations Manager Hilton Boston Park Plaza

Hilton Boston Park Plaza is looking to welcome a Banquet Managerto help lead their team!This property is conveniently located downtown steps away from the Public Garden Theater District and many of the citys most popular historic 1060 rooms 4 outlets and 70000 square feet of meeting space.

This position will report to the Director of Banquets and will oversee a union banquet team (20 team members).

The ideal candidate holds 3 years experience in Banquets and Banquet Set-up in a hotel with 500 rooms and 50000 square feet of meeting/event space. Current manager or supervisor looking for their next step. Prior experience managing a union team is preferred. Ability to work the required shifts.

Shift Pattern: Full availability (AM/PM/Overnight) Weekdays weekends holidays as needed. Between the hours of 4:00AM and 1:00AM.

Salary Range: $73000-$77000 yearly

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing

A Banquet Manager is responsible for managing the daily execution of all banquet functions in the hotels continuing effort to deliver outstanding guest service and financial profitability.

• Directs and provides oversight to the Meetings and Convention Services Managers /Facilities Managers who are responsible for the daily inspection of meetings/banquets set up for ensuring that they are properly set and on schedule.

• Manage and lead banquet/facilities Houseperson.

• Oversee the break down of the function room and ensure proper storage of equipment
• Ensure compliance with health safety sanitation and alcohol awareness standards
• Manage daily Banquet functions to include but not limited to planning organizing and executing breakfasts coffee breaks luncheons dinners cocktail receptions galas etc.
• Oversee the set up of function rooms to include but not limited to the placement of linens silver glassware and chinaware according to event specifications and a full inspection
• Monitor and develop team member performance to include but not limited to providing supervision scheduling conducting counselling and evaluations and delivering recognition and reward
• Recruit interview and train team members
• Communicate function specifications procedures and changes with affected departments including but not limited to the Food and Beverage Event Services Property Operations Audio Visual and Housekeeping

EOE/AA/Disabled/Veterans

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!