Technical Trainer Mobility Aftermarket

The main responsibilities and tasks will be as follows:

Technical Field Service & Training (40%)

• Manage technical responsibility for assigned countries within the Automotive After-Sales region (service technical training hotline support workshop concepts).
• Implement Bosch field service concepts and ensure repairs meet Bosch technical quality standards.
• Plan coordinate and deliver technical training activities including Train-the-Trainer and end-user programs.
• Develop vocational training centers (technical setup curriculum and equipment).
• Implement and monitor Bosch Test Equipment Service Concepts.
• Set up warranty management processes at partner workshops and provide related training.

Bosch Workshop Concepts & Network Development (25%)

• Develop and support the Bosch Service Network in terms of growth quality and performance.
• Provide technical support to Bosch workshop concepts (Bosch Service).
• Drive continuous improvement through standards audits practical tests quality analysis and corrective actions.
• Ensure compliance with Bosch corporate identity standards (internal and external).
• Adapt and implement workshop standards signage communication and promotional guidelines.
• Monitor competitor activities and market trends and share insights with the Automotive After-Sales department.

Business Growth & Projects (20%)

• Lead turnover growth initiatives and manage assigned projects.
• Propose value packages for Bosch Service partners (spare parts diagnostics hardware/software training).
• Develop training projects in collaboration with national automotive centers and other partners.

Business Planning & Reporting (10%)

• Monitor and report workshop turnover KPIs and business performance.
• Support and coordinate with internal departments such as Marketing Purchasing and Equipment.
• Contribute to business planning (turnover volume quality processes skills).

Diesel Equipment Audits & Compliance (5%)

• Plan organize and coordinate audits of diesel test benches to ensure accuracy reliability and compliance.
• Organize monitor and control diesel equipment testing activities.

Market & Customer Support

• Conduct regular market visits to Bosch partners and customers (fleet owners government entities workshop prospects independent workshops).
• Maintain relationships with OEM/OES partners and support field service actions.
• Demonstrate workshop test equipment in cooperation with Sales.
• Support installation and servicing of Bosch test equipment with wholesalers.

Qualifications :

EDUCATION

• Degree in Automotive Engineering.
• Fluent in English and French; Arabic and German are a plus.

EXPERIENCE

• Minimum 5 years of experience in the automotive aftermarket service field preferably with diesel expertise.

SKILLS

• Strong technical and organizational abilities.
• Excellent communication and presentation skills.
• Willingness to travel.
• Proficient in Excel Word and PowerPoint.
• Good knowledge of the automotive aftermarket parts market and workshop environment.
• Self-motivated able to work independently.
• Empathetic team player with strong networking skills.

Remote Work :

No

Employment Type :

Full-time