Team Lead of Biz Operations, CNGS Paid Services Central Team

Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today more than 50% of Amazons total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazons 14 overseas marketplaces and supporting local Sellers success and growth on the Amazon. Our vision is to be the first choice for all types of Chinese business to go globally.

We are looking for a Business Operation Team Leader to accelerate China Sellers success on worldwide Amazon Marketplace. You will have the exciting opportunity to shape and deliver our suite of Paid Service products and play a key role to work with multiple internal stakeholders and business teams to contribute on significant service offerings development and improvements and/or launch to support growth of China Paid Service. Candidates who delight in optimizing scarce resources and can strategically outline effective solutions rapidly should apply.

The Role
Lead of Business Operations will be instrumental in helping our Seller facing teams to drive greater efficiency productivity consistency scalability and customer value. The successful candidate must be able to work directly in a hands-on way with multiple stakeholders and business teams leading program planning cycles supporting program and operations optimizing and execution excellence for multiple products at one time. S/He needs to be passionate about his/her work self-motivated detail oriented and have excellent problem solving abilities as well as superb communication strategic thinking and forward looking. The candidate will also be required to deal with highly ambiguous problems identify root cause devise and drive towards simple solutions to complex problems.

In this role s/he will be required to lead a team to formulate operation solution and tracking mechanism for both internal teams and external sellers to support our account management work.

Key job responsibilities
Primary responsibilities include but not limited to:
- Own the business planning ops designing and optimizing assessing and prioritizing needs based on business status
- Serve as the main point of contact for all China Paid Service related Business Operations and work cross-functionally and globally with internal Amazon stakeholders to align on working mechanism
- Lead business operation team to drive the efficiency to enhance seller experience and contribute to business success.
- Innovate and optimize operate process to achieve productivity and goal.
- Act as an SME to solve local and worldwide Paid Service ops questions and issues and provide training and know-how to other teams.

- Experience in leadership roles in sales operations sales strategy finance business development or other related fields
- Bachelors degree in Business Administration Finance Economics Computer Science or a related field
- Experience in people management
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience using Salesforce or other CRM tool
- Experience with Microsoft Office products and applications

- Experience designing business processes
- Experience in multiple organizational functions such as compensation forecasting or organizational development
- Experience working within a high-growth technology company
- Masters degree or equivalent

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