Planning Operations Analyst

Join ServiceNows APAC GTM Planning team as a Planning Operations Analyst where youll sit at the intersection of data strategy and execution. Youll partner cross-functionally with Sales Finance Marketing HR and global Operations to equip sales leadership with the analytical insight they need to make confident high-impact decisions.

This role suits someone who is rigorous with data thrives in a fast-moving planning environment and brings a problem-solving mindset to complex ambiguous challenges. Some schedule flexibility is required to support collaboration across APAC time zones particularly during ramp-up periods.

What Youll Do

• Support the annual APAC sales planning cycle ensuring regional models are delivered ahead of fiscal year start and quota allocations are completed within agreed timelines
• Maintain accurate quota distribution across segments and territories supporting a healthy attainment curve across the seller population
• Align regional planning outputs with corporate revenue targets throughout the planning cycle
• Finalize territory assignments at fiscal year start and manage mid-year adjustments within defined SLAs
• Support new hire onboarding and offboarding including territory access provisioning and Territory & Quota assignments
• Partner with the Commissions team to resolve sales compensation queries accurately and efficiently
• Deliver reporting on headcount new hire ramp progress hiring gaps and regional coverage risks
• Maintain clear documentation of planning assumptions territory frameworks and quota methodologies reviewed biannually
• Apply AI tools to automate recurring planning tasks reduce manual effort and improve cycle accuracy

Qualifications :

What Youll Bring

• 35 years in Sales Operations Revenue Operations or GTM Planning within an enterprise environment
• Strong analytical foundation with advanced Excel proficiency and comfort working across large complex datasets
• Familiarity with Power BI CRM platforms and planning tools is a plus
• Exceptional attention to detail particularly in quota management territory reconciliation and data integrity
• Clear confident communicator who can navigate across Sales Finance HR and global Operations stakeholders
• Proven ability to manage multiple concurrent workstreams under tight non-negotiable planning deadlines
• APAC regional experience with an understanding of cross-territory sales org dynamics preferred

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. 

Remote Work :

No

Employment Type :

Full-time