Senior Business Analyst

The Senior Business Analyst partners across Product Operations and Technology to help identify design and support the adoption of intelligent automation and AI-enabled solutions within the Health business unit. You will focus on understanding business processes spotting opportunities for improvement and translating needs into clear actionable requirements. You will work with both technical and non-technical partners to help deliver scalable responsible and highimpact automation solutions that support team goals. You will report to the Director Service Management.

Responsibilities

• Lead structured discovery sessions to understand current processes and identify opportunities for AI automation and workflow improvements.
• Evaluate and help shape AI and automation use cases ensuring they align with our needs technical feasibility and enterprise standards.
• Translate business needs into clear functional and technical requirements including process flows decision logic data needs and integration points.
• Create documentation such as process maps use case descriptions data flows and solution requirements.
• Partner with engineering and product teams to support solution design testing and validation for AI-enabled and automated solutions.
• Support prioritization and tracking of automation initiatives helping ensure measurable business value and alignment with broader roadmaps and governance practices.

Qualifications :

• Bachelors degree or equivalent practical experience.
• 5 years of experience in a Business Analyst or similar role within a technology-enabled environment.
• Experience supporting automation workflow optimization or AI-related projects.
• Technical understanding including basic knowledge of system architecture APIs data structures integrations and workflows.
• Familiarity with modern AI and automation tools such as conversational AI intelligent agents and low-code or no-code platforms.
• Communication and collaboration skills explain complex ideas clearly to both technical and non technical partners while working with Agile teams.

Additional Information :

Benefits/Perks:

Our benefits include: Medical life and dental insurance Asociacion Solidarista International Share Save Plan Flex Work/Work from home Paid time off Annual Performance Bonus Education Reimbursement Family Bonding Bereavement Leave Referral Program and more.

This is a fully remote job opportunity. #LI-Remote

Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity engagement collaboration wellness reward and recognition volunteering... the list goes on. Experians people first approach is award-winning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

Remote Work :

No

Employment Type :

Full-time