Website & Optimisation Manager

Why this role is important to us

For many customers is their first interaction with our brand making it a critical driver of engagement acquisition and long-term value. Operating within a regulated environment its essential that the website not only performs commercially but also meets governance compliance and brand standards. This role is important for shaping how we improve customer journeys collaborate across partners and deliver a clear prioritised roadmap that balances customer needs commercial outcomes and regulatory requirements.

Work that matters What youll do

• Manage ensuring it performs against commercial customer and regulatory goals
• Improve optimisation of journeys and landing pages to improve conversion and customer experience
• Build and manage a clear prioritised optimisation roadmap in consideration of business goals
• Collaborate with Product Paid Media Compliance UX and Development teams to deliver improvements
• Lead delivery from idea through to implementation testing and performance analysis

Qualifications :

What youll need to bring to the role & Experian

• Experience managing and optimising customer-facing websites in a regulated environment
• Experience building and delivering roadmaps while balancing commercial technical and compliance needs
• Experience with CRO customer journeys and data-led optimisation
• Demonstrated experience collaborating with multiple partners to influence and promote outcomes
• Operate at both strategic and hands-on levels

More about you

• Management skills with a collaborative mindset
• Organised and able to manage competing demands
• Experience with CMS platforms and working with development teams
• Understanding of SEO experimentation and workflow tools such as Jira (desirable)

Additional Information :

• Hybrid role - 40% office base
• Great compensation package and discretionary bonus plan
• Core benefits include pension BUPA healthcare and more
• 25 days annual leave plus bank holidays

Internal: D/EB8

Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

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Find out what its like to work for Experian by clicking here

Remote Work :

No

Employment Type :

Full-time