IT Manager Anchorage, AK

The IT Manager leads and directs the Information Technology department toward its primary business and technological objectives. This role ensures secure reliable and effective IT services that support operational project and corporate needs. The position combines strategic leadership and planning with hands-on technical responsibilities including the installation configuration maintenance and troubleshooting of computer networks and associated systems.

The IT Manager collaborates closely with internal leadership corporate IT and security teams vendors and parent and sister companies to ensure alignment with enterprise standards legal and regulatory compliance and long-term business goalswhile fostering a high-performing ethical and serviceoriented IT team.

*This is a full time non-rotational position located at NANA Worley headquarters in Anchorage AK*

*This position is eligible for the NANA Worley employee referral program available only to current NANA Worley employees*

Leadership Strategy & Governance

• Manage and direct the IT department toward its primary business and technological objectives ensuring alignment with Company goals long-term profitability and asset protection
• Develop maintain and annually review the Companys Information Management Plan including succession planning
• Collaborate and partner with senior leadership and management staff to support operational and strategic initiatives
• Ensure compliance with all Company policies procedures practices and ethical business standards
• Emulate and reinforce NANA Worleys Core Values and Mission in all interactions and communications
• Hold ultimate responsibility for clear accurate and timely communication of IT policies procedures practices and change management initiatives

Infrastructure networks & Systems

Through hands-on involvement or through management of direct reports:

• Assemble install configure upgrade and maintain network hardware software components and associated services
• Setup and maintenance of basic network operations including servers firewalls network printing directory services permissions security and file services
• Establish network users user environments directories and security for newly installed or modified systems
• Perform network troubleshooting to isolate and diagnose common network hardware and systems issues
• Install test upgrade and configure necessary IT hardware and software
• Provide technical network and systems support to users and respond to access or connectivity issues
• Maintain accurate documentation of systems configurations and operational procedures

Cybersecurity Compliance & Risk Management

• Ensure compliance with IT-related legal regulatory licensing and software requirements
• Support cybersecurity initiatives and enforce security controls in alignment with corporate and regulatory standards
• Partner with Worley security operations teams on monitoring incident response and remediation activities
• Ensure protection of Company systems data and assets

Staff Leadership & Performance Management

• Lead mentor advise guide and develop IT staff to ensure department performance meets Company objectives
• Provide approval or input on:

• Employment actions (hiring termination transfers compensation promotions awards disciplinary actions)
• Performance monitoring and development of staff
• Manpower and resource allocation
• Create and manage an effective succession plan for key roles within the IT department including own.
• Foster a collaborative accountable and professional team culture focused on continuous improvement

Financial Contractual & Resource Management

• Review negotiate and execute IT-related contracts leases and project proposals
• Provide approval or input on financial commitments contractual obligations and resource expenditures
• Evaluate scope timing staffing funding and procedures required for IT initiatives and projects

Policy Procedures & Continuous Improvement

• Provide approval or input on new or revised IT policies and procedures affecting Company staff
• Drive continuous improvement of IT processes service delivery and system effectiveness
• Ensure systems integration across business and client environments to maximize productivity and operational efficiency

Supervisory Responsibilities

• This position has direct supervisory responsibilities and is accountable for overall IT department performance.

• Bachelors degree in Information Technology Computer Science or a related field (or equivalent combination of education and experience)
• Minimum 710 years of progressive IT experience including 3 years in an IT leadership or supervisory role
• Strong Knowledge of:
  • Windows-based environments and enterprise desktop support
  • Networking firewalls and infrastructure operations
  • IT service management best practices
• Demonstrated experience leading incident response and root cause analysis efforts
• Excellent communication leadership and organizational skills

Preferred Qualifications

• Experience supporting engineering project-based or industrial organizations
• Familiarity with cybersecurity frameworks and corporate security operations

Language & Communication

• Ability to read analyze and interpret technical documentation policies journals and procedures
• Ability to write routine reports and correspondence clearly and professionally
• Ability to present information effectively to management staff clients and external stakeholders

Mathematical & Analytical

• Ability to calculate percentages proportions and basic algebraic concepts
• Ability to analyze data apply logic and solve complex technical and operational problems

Reasoning

• Apply logical scientific and common-sense reasoning to complex and abstract problems
• Interpret instructions in written oral diagrammatic or schedule form

Computer Skills

• Proficient with Microsoft Word Excel Outlook Internet and database software
• Working knowledge of computer hardware components drivers and multiple network protocols
• Detailed knowledge of Windows-based environments and related enterprise systems

Competencies

To perform the job successfully an individual should demonstrate the following competencies:

• Analytical & Problem Solving
• Technical Expertise & Continuous Learning
• Strategic Thinking
• Interpersonal Effectiveness & Teamwork
• Oral and Written Communication
• Ethics Safety and Security Awareness

Working Conditions and Physical Requirements

• Office-based work environment; noise level is usually quiet
• Primarily officebased in Anchorage AK
• May require occasional afterhours support for critical incidents or maintenance activities
• Frequently required to sit; occasionally required to walk stand talk hear and use hands
• May occasionally lift or move up to 25 pounds
• Reasonable accommodations will be made for individuals with disabilities to perform essential functions