Director, Fraud Risk Oversight, Consumer Lending (2nd Line of Defense)
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Job Location:
Wilmington, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Best Egg is a market-leading tech-enabled financial platform helping people build financial confidence through a variety of installment lending solutions and financial health tools. We aim to help customers make smart financial decisions and stay on track so they can be money confident no matter what life throws at them.
We offer top-tier benefits and growth opportunities in a culture built on our core values:
Put People First We foster an inclusive flexible and fun workplace.
Create Clarity Open communication drives trust and results.
Get Things Done We focus prioritize and deliver with excellence.
Deliver with Heart We lead with kindness humility and strong teamwork.
Listen to Our Customers Their needs drive our innovation.
Barclays has entered into an agreement to acquire Best Egg withclosing expected to take placein Q2 2026. This acquisition will give us the resources and capital to continue on our mission and drive our strategy forward. With an aligned culture lower cost of funds and increased employee growth opportunities across a global brand we are excited about the future of the Best Egg brand under the Barclays umbrella.
We are looking for collaborative innovative team players who like to solve problems. There will also be immense opportunities for those willing to dive in. If youre inspired by growth and want to make a real difference Best Egg is the place for you.
Were proud to be an equal opportunity employercommitted to building a diverse inclusive team.
We are seeking an experienced Director of Fraud Risk Oversight to join our Second Line of Defense (2LOD) supporting our consumer lending unsecured and secured personal loan businesses. This role will help develop and manage independent oversight governance and credible challenges to protect the organization from emerging and evolving fraud threats
This individual will ensure fraud strategies detection models and operational processes are aligned with the companys risk appetite regulatory expectations and customer experience objectives within a fast-growing FinTech environment.
Key Responsibilities:
Fraud Risk Oversight & Governance
- Provide independent 2LOD oversight of fraud risk management frameworks including policies standards and controls
- Review and challenge 1LOD fraud strategies across originations account management and servicing
- Ensure alignment of fraud practices with enterprise risk appetite and governance standards
- Partner with credit risk on first payment default trends and data linking analysis
Fraud Strategy & Model Oversight
- Oversee and challenge fraud detection and prevention strategies including:
- Application and identity fraud controls
- synthetic / stolen identity detection
- device IP and behavioral analytics
- payment fraud / ACH return monitoring
- loan servicing activity monitoring
- Assess effectiveness and usage of fraud models rules engines and decisioning tools
Fraud Operations & Controls
- Evaluate fraud operations including case management investigations and recovery processes
- Review controls related to customer authentication identity verification and digital channels
- Assess vendor and third-party risk related to fraud tools data providers and service partners
Fraud Loss & Performance Monitoring
- Monitor fraud trends loss rates and emerging threats across the portfolio
- Evaluate fraud loss forecasting and alignment with business and risk expectations
- Identify and escalate emerging fraud risks vulnerabilities and control gaps
Regulatory & Compliance Oversight
- Ensure adherence to applicable fraud consumer protection and data security regulations
- Provide oversight of compliance with expectations related to UDAAP FCRA (as applicable) and identity verification standards
- Support regulatory exams internal audits and issue remediation related to fraud risk
Risk Reporting & Escalation
- Develop and deliver fraud risk reporting dashboards and insights to various key stakeholders across the company
- Escalate material fraud risks control weaknesses and emerging threats in a timely manner
- Contribute to enterprise risk assessments and cross-risk coordination
Cross-Functional Collaboration & Innovation
- Partner with Product Engineering Risk and Operations teams to ensure fraud controls are embedded in product design and customer journeys
- Provide oversight of new technologies including AI/ML-based fraud detection and digital identity solutions
- Ensure appropriate governance over FinTech innovations and third-party integrations
Qualifications:
Required Experience
- 10 years of experience in fraud risk management fraud strategy or fraud operations within financial services or FinTech
- Experience in 2LOD risk oversight audit or control functions or strong exposure to independent challenge frameworks
- Deep understanding of fraud typologies detection strategies and fraud lifecycle management
- Experience working with fraud models rules engines and analytics
Preferred Experience
- Experience in a consumer lending and/or digital banking environment
- Familiarity with identity verification authentication technologies and digital fraud prevention tools
- Exposure to vendor risk management and third-party fraud solutions
Regulatory Knowledge
- Working knowledge of relevant regulations and guidance including:
- UDAAP
- FCRA (as applicable to fraud processes)
- Identity verification / KYC-related expectations
- Experience interacting with regulators internal audit or compliance teams preferred
Skills & Competencies:
- Strong risk and control mindset with ability to provide independent credible challenge
- Analytical thinker with ability to interpret fraud trends and emerging threats
- Strong cross-functional collaboration skills
- Excellent communication and stakeholder management skills
- Ability to operate in a fast-paced technology-driven environment
- Willingness to adapt to a fast-paced environment and adjust priorities accordingly
$110000 - $130000 a year
This position is also eligible for an annual incentive bonus based on individual and company performance. Yearly incentive bonus target 35% of base salary.
Employee Benefits
Best Egg offers many additional benefits for our employees including (but not limited to):
Pre-tax and post-tax retirement savings plans with a competitive company matching
program
Generous paid time-off plans including vacation personal/sick time paid short--
term and long-term disability leaves paid parental leave and paid company
holidays
Multiple health care plans to choose from including dental and vision options
Flexible Spending Plans for Health Care Dependent Care and Health
Reimbursement Accounts
Company-paid benefits such as life insurance wellness platforms employee
assistance programs and Health Advocate programs
Other great discounted benefits include identity theft protection pet insurance
fitness center reimbursements and many more!
In compliance with the CCPA Best Egg is fully committed to handling the personal information and data of employees and job applications responsibly with respect and due care. Review our CCPA Employee Policy here
Required Experience:
Director
About Company
Get low-interest personal loans quickly with Best Egg. Apply online in minutes & receive funds fast. Start your journey to financial stability now!
