Principal Program Manager, Future of Work, WW FBA

About the Team
Fulfillment by Amazon (FBA) is one of the worlds most complex and innovative logistics networks serving millions of sellers and customers globally. Our Worldwide FBA organization is responsible for storing picking packing and shipping products for sellers who choose to leverage Amazons fulfillment capabilities. As we look toward the future were at a pivotal moment of transformation.
The scale and complexity of our operations demand continuous evolution in how we organize our teams develop our leaders and build capabilities across the organization. Were moving beyond traditional approaches to workforce planning and embracing more dynamic adaptive frameworks that can keep pace with rapid technological advancement and changing business needs. Our team is focused on ensuring that Worldwide FBA has the right talent in the right roles with the right skills to deliver exceptional results for our customers and sellersnot just today but five years from now and beyond.
This work sits at the intersection of business strategy organizational design and talent development requiring deep collaboration across multiple teams and geographies to create solutions that work at Amazons scale.

The Opportunity
This is a rare opportunity to architect the future of talent and organizational design for one of Amazons most critical and complex businesses. Youll be working on challenges that few organizations face: How do you build workforce frameworks that can adapt to rapid technological change How do you create career pathways that remain relevant as the nature of work itself evolves How do you design organizational structures that can scale globally while remaining flexible enough to respond to local needs
Youll have the opportunity to influence how Worldwide FBA thinks about skills capabilities and leadership development at every level of the organization. Your work will directly impact how we attract top talent how we develop our existing teams how we plan for succession and how we ensure our organization is prepared for multiple possible futures. This isnt about creating static job descriptions or rigid organizational chartsits about building living frameworks that can evolve alongside our business.
Youll work directly with senior leaders across Worldwide FBA and interconnected organizations giving you visibility into strategic priorities and the opportunity to shape decisions that affect thousands of employees globally. Your insights will inform hiring strategies promotion frameworks development programs and organizational design decisions that will define Worldwide FBA for years to come.

Strategic Workforce Analysis & Planning
Youll conduct comprehensive analysis of our current organizational structure talent capabilities and workforce composition across Worldwide FBA. This includes identifying critical skill gaps understanding talent distribution across geographies and functions and mapping our current state against future business needs. Youll partner with business leaders to understand strategic priorities and translate those into talent implications helping leaders make informed decisions about where to invest in capability building.
Future-State Organizational Design
Youll design flexible organizational frameworks that can adapt to changing business needs and technological advancement. This includes creating modular approaches to role design that focus on skills and capabilities rather than rigid job descriptions. Youll develop frameworks for understanding how different types of work evolve over time which capabilities become more critical and how roles might need to shift as technology changes whats possible. Youll build scenarios for multiple possible futures and create organizational models that can flex to meet different strategic directions.

Career Architecture & Talent Mobility
Youll create clear flexible career pathways that enable talent to grow and move across Worldwide FBA. This includes designing frameworks for lateral mobility identifying transferable skills across different functions and creating development roadmaps that help employees build capabilities for future roles. Youll work to break down silos and create more fluid movement of talent across the organization ensuring were maximizing the potential of our existing workforce while creating compelling growth opportunities.

Leadership Development & Succession Planning
Youll design approaches to leadership assessment development and succession planning that prepare Worldwide FBA for multiple possible futures. This includes identifying the critical capabilities future leaders will need creating frameworks for assessing leadership potential and building succession plans that account for uncertainty and change. Youll help define what great leadership looks like in an evolving business environment and create pathways to develop those capabilities.

Stakeholder Engagement & Change Leadership
Youll build strong partnerships with senior leaders across Worldwide FBA HR business partners and leaders in interconnected organizations. Youll facilitate discussions about organizational design trade-offs influence strategic decisions about talent and structure and drive alignment on complex ambiguous topics. Youll need to earn trust quickly challenge assumptions constructively and help leaders think differently about long-standing practices. Your ability to communicate complex ideas clearly and influence without direct authority will be critical to success.

Framework Development & Implementation
Youll create practical tools frameworks and guidelines that can be adopted across the organization. This includes developing assessment criteria creating templates and playbooks and building mechanisms for continuous improvement. Youll ensure your work is actionable and adoptable not just theoretical and youll partner with implementation teams to ensure successful rollout and iteration based on feedback.
What Were Looking For



Key job responsibilities
Proven track record as a strategic problem solver with strong business judgment
Ability to build trust and influence senior leaders across multiple organizations
Deep understanding of organizational design talent assessment and workforce planning
Experience bridging technical and business perspectives
Strong communication skills with ability to influence at executive levels
Track record of driving change and challenging conventional thinking
Ability to balance long-term vision with pragmatic actionable solutions


- 7 years of working cross functionally with tech and non-tech teams experience
- 7 years of program or project management experience
- 7 years of managing analyzing and communicating results to senior leadership experience
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelors degree

- Experience delivering projects within scope time budget and quality
- Experience owning program strategy and end to end delivery
- Experience working with presenting to and influencing senior executives up to VP level

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA BELLEVUE - 137600.00 - 186200.00 USD annually
USA WA Bellevue - 137600.00 - 186200.00 USD annually
USA WA SEATTLE - 137600.00 - 186200.00 USD annually
USA WA Seattle - 137600.00 - 186200.00 USD annually