Guest Service Agent | Homewood Suites| Franklin Tennessee

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Job Location:

Franklin, NH - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Front Desk Operations: Registering guests issuing room keys and managing check-out procedures often using specialized property management systems.
Guest Relations: Greeting guests responding to inquiries and resolving complaints promptly to ensure satisfaction.
Communication: Acting as a liaison between guests and departments like Housekeeping and Maintenance.
Administration: Handling cash and credit card transactions managing billing and maintaining accurate records.
Safety & Security: Ensuring guest privacy maintaining a secure clean and organized front desk area.

Required Experience:

Unclear Seniority

Front Desk Operations: Registering guests issuing room keys and managing check-out procedures often using specialized property management systems.Guest Relations: Greeting guests responding to inquiries and resolving complaints promptly to ensure satisfaction.Communication: Acting as a liaison betwe...