DevOps Engineer

Location: Dallas Texas Remote Status: Hybrid

LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The worlds leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.

Position Overview

LivePerson transforms customer care from voice calls to mobile messaging. Our cloud-based software platform LiveEngage allows brands with millions of customers and tens of thousands of care agents to deliver digital at scale. The market leader in real-time intelligent customer engagement. As a B2B SaaS company with 20 years of experience and the heart of a startup we work day in and day out to help our customers live out our mission of creating lasting meaningful connections with their customers.

The Cloud Devops team at Liveperson is looking for a Junior DevOps Engineer: a candidate that takes on challenges continuously expands his area of expertise and naturally takes ownership of his work. The ideal candidate has a strong engineering background an eagerness to follow good practices and a desire to apply his skills in the field of DevOps.

We will provide you the grounds to succeed an embracing working environment and very complex and interesting technical challenges to solve.

You Will: Key Responsibilities & Impact

• Develop and maintain automation solutions using Python Terraform Ansible and Bash to streamline deployment configuration and management of infrastructure and applications.
• Collaborate closely with development operations and other cross-functional teams to understand project requirements create automation strategies and deploy efficient solutions.
• Utilize cloud technologies and services with a preference for Google Cloud Platform (GCP) to architect and manage scalable secure and highly available infrastructure.
• Troubleshoot issues across development testing and production environments ensuring rapid resolution and minimal downtime

You Have: Required Skills & Qualifications

• Bachelors degree in Computer Science Engineering or a related field or equivalent practical experience.
• Proven experience of 2 years in Python programming with a focus on automation and scripting.
• Hands-on experience with containerization technologies like Docker and orchestration tools such as Kubernetes.
• knowledge of infrastructure-as-code tools like Terraform and configuration management tools like Ansible.
• Excellent problem-solving and communication skills.
• Proven ability to work effectively in a collaborative team environment.
• Live within commutable distance to Dallas Texas

The salary range for this role will be between $90000 - $110000 USD. Final compensation will be determined by a variety of factors including but not limited to your location skills experience education and/or professional certifications.

Our Benefits & Perks

We are committed to supporting the complete well-being health financial security family and professional growth of our permanent employees.

Health & Wellbeing

• Medical Dental and Vision Insurance: Comprehensive plans to support your health needs.

Wellness Resources: Access to wellbeing resources and programs including our EAP plan.Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP) providing professional counseling.

Financial Security & Growth

• 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match (100% match on the first 3% contribution and 50% match on the next 2% contribution)

HSA & FSA Plans: To help you plan for health related expenses on a pre-tax basis

• Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares allowing you to directly share in LivePersons success and growth.
• Additional Insurances: Basic and supplemental life insurance Accidental Death & Dismemberment (AD&D) insurance long-term and short-term disability insurance coverage legal plan identity theft protection plan and critical illness supplemental insurance.
• Development: Access to internal professional development resources.

Time Away & Family Support

• Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval.
• Paid Public Holidays.
• Generous Parental Leave Policy: Including maternity/paternity support and fertility services.

Workplace Flexibility

• Remote-First Model: This role is fully remote (#LI-Remote) offering excellent work-life balance and flexibility. We also maintain dedicated WeWork space for those who wish to meet colleagues or collaborate in person.

Why Youll Love Working Here

As leaders in enterprise customer conversations we celebrate diversity empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced growth is constant and everyone is empowered to create their own success. Were very proud to have earned recognition from Fast Company Newsweek and BuiltIn for being a top innovative beloved and remote-friendly workplace and recognized by Gartner as a leader in the Conversational AI space.

Belonging at LivePerson: Equal Opportunity Employer

We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE). We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other characteristics protected by US Federal State or Local law.

Accessibility Commitment

LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable accommodations to job applicants with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Important Candidate Notice

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates personal and financial information. The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.

Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @ email address. LivePerson does not ask for personal or financial information as part of our interview process including but not limited to your social security number online account passwords credit card numbers passport information and other related banking information. If you have any questions and or concerns please feel free to contact