Intake Attorney
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Job Location:
Indianapolis, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Intake Attorney (Consultations & Client Engagement)
Amber Boyd Law Indianapolis IN On-Site Full-Time
Compensation: $75000$90000 Base Performance Bonuses (Based on Experience)
About the role:
Lead consultations. Evaluate cases. Drive client decisions.
Amber Boyd Law is seeking an Intake Attorney to serve as the first legal point of contact for prospective this role you will lead consultations assess the strength of potential claims and guide qualified clients toward engagement with the firm.
This is a highly client-facing performance-driven position. Your ability to evaluate cases communicate clearly and build trust quickly will directly impact case quality and firm growth.
This is not a back-office role. This is a front-line attorney position focused on consultations client decision-making and conversion.
About Amber Boyd Law
Amber Boyd Law represents professionals navigating workplace discrimination retaliation harassment and wrongful termination. Our clients are often high-performing individuals facing complex and emotionally charged situations.
We are committed to delivering high-quality legal representation while maintaining a strong client-centered experience from the very first interaction.
Key Responsibilities:
Client Consultations (Primary Focus)
Lead initial consultations via phone and video
Ask structured strategic questions to evaluate legal claims
Identify viable cases aligned with firm criteria
Clearly explain legal options risks and next steps
Build trust quickly with clients in high-stress situations
Confidently guide qualified prospects toward engagement
Client Intake & Conversion
Manage the intake process from consultation through retention
Maintain strong consultation-to-client conversion rates
Address client concerns and objections with confidence and clarity
Ensure clients feel informed supported and ready to move forward
Client Experience & Communication
Deliver a high-quality empathetic client experience
Maintain consistent and timely follow-up with prospective clients
Set clear expectations regarding process timelines and next steps
Internal Collaboration
Document all consultations and case details in the CRM the same day
Coordinate with intake staff paralegals and attorneys
Ensure smooth handoff of retained clients to the legal team
Process Improvement
Identify trends in client objections and intake outcomes
Provide feedback to improve intake systems scripts and qualification criteria
Qualifications:
Active U.S. bar license (Indiana or ability to become licensed preferred)
35 years of legal experience including client-facing work
Strong ability to assess legal claims quickly and accurately
Excellent communication skills with a confident client-facing presence
High emotional intelligence and ability to handle sensitive conversations
Comfortable discussing legal services and guiding clients toward hiring the firm
Organized detail-oriented and highly responsive
Experience using CRM systems and virtual communication tools
Key Performance Indicators
Consultation-to-client conversion rate
Quality of case selection
Client satisfaction and feedback
CRM accuracy and documentation
Responsiveness and follow-up consistency
Why This Role Matters
This role sits at the front of the client journey and directly impacts the firms growth case quality
and overall client experience. You will play a critical role in helping clients take action during
pivotal moments while ensuring the firm selects and retains the right cases.
Compensation & Benefits
Base salary: based on experience
Performance-based bonuses tied to conversions and case quality
Paid time off
Ongoing training and development
On-site work environment
Amber Boyd Law Indianapolis IN On-Site Full-Time
Compensation: $75000$90000 Base Performance Bonuses (Based on Experience)
About the role:
Lead consultations. Evaluate cases. Drive client decisions.
Amber Boyd Law is seeking an Intake Attorney to serve as the first legal point of contact for prospective this role you will lead consultations assess the strength of potential claims and guide qualified clients toward engagement with the firm.
This is a highly client-facing performance-driven position. Your ability to evaluate cases communicate clearly and build trust quickly will directly impact case quality and firm growth.
This is not a back-office role. This is a front-line attorney position focused on consultations client decision-making and conversion.
About Amber Boyd Law
Amber Boyd Law represents professionals navigating workplace discrimination retaliation harassment and wrongful termination. Our clients are often high-performing individuals facing complex and emotionally charged situations.
We are committed to delivering high-quality legal representation while maintaining a strong client-centered experience from the very first interaction.
Key Responsibilities:
Client Consultations (Primary Focus)
Lead initial consultations via phone and video
Ask structured strategic questions to evaluate legal claims
Identify viable cases aligned with firm criteria
Clearly explain legal options risks and next steps
Build trust quickly with clients in high-stress situations
Confidently guide qualified prospects toward engagement
Client Intake & Conversion
Manage the intake process from consultation through retention
Maintain strong consultation-to-client conversion rates
Address client concerns and objections with confidence and clarity
Ensure clients feel informed supported and ready to move forward
Client Experience & Communication
Deliver a high-quality empathetic client experience
Maintain consistent and timely follow-up with prospective clients
Set clear expectations regarding process timelines and next steps
Internal Collaboration
Document all consultations and case details in the CRM the same day
Coordinate with intake staff paralegals and attorneys
Ensure smooth handoff of retained clients to the legal team
Process Improvement
Identify trends in client objections and intake outcomes
Provide feedback to improve intake systems scripts and qualification criteria
Qualifications:
Active U.S. bar license (Indiana or ability to become licensed preferred)
35 years of legal experience including client-facing work
Strong ability to assess legal claims quickly and accurately
Excellent communication skills with a confident client-facing presence
High emotional intelligence and ability to handle sensitive conversations
Comfortable discussing legal services and guiding clients toward hiring the firm
Organized detail-oriented and highly responsive
Experience using CRM systems and virtual communication tools
Key Performance Indicators
Consultation-to-client conversion rate
Quality of case selection
Client satisfaction and feedback
CRM accuracy and documentation
Responsiveness and follow-up consistency
Why This Role Matters
This role sits at the front of the client journey and directly impacts the firms growth case quality
and overall client experience. You will play a critical role in helping clients take action during
pivotal moments while ensuring the firm selects and retains the right cases.
Compensation & Benefits
Base salary: based on experience
Performance-based bonuses tied to conversions and case quality
Paid time off
Ongoing training and development
On-site work environment
