UX Designer II, Global Procurement Technology

Amazons Global Procurement Organization is on a mission to transform how procurement works at Amazon scale. We build the technology that powers billions of dollars in purchasing decisions and we need a UX Design Lead to shape the future of that experience.

In this role you will:

Lead end-to-end design and UX research for both external-facing and internal-facing procurement tools used across Amazons global operations
Conduct user research usability studies and data analysis to deeply understand customer needs and translate insights into design decisions
Leverage AI and emerging technologies to simplify complex user journeys drive efficiency and reimagine how teams interact with procurement systems
Partner with engineering product and business stakeholders to translate ambiguous large-scale problems into intuitive experiences
Set the design vision raise the bar for quality and mentor designers while fostering a culture of customer obsession

*Why youll love it here:*
Our team thinks big and moves fast. Were passionate about innovating on behalf of our customers and tackling problems at a scale few organizations ever encounter. Youll work in a fast paced environment where your designs directly impact how Amazon operates with the freedom to push boundaries and make bold ideas real.

*Work/Life Balance*
Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

*Mentorship & Career Growth*
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded designer.

Key job responsibilities
- Plan and propose innovative design solutions across web applications internal tools and complex workflow systems leveraging AI-powered technologies to drive efficiency and elevate the user experience.
- Lead end-to-end UX research including user interviews usability studies and contextual inquiries to uncover customer insights that inform design strategy.
- Conduct user journey mapping and define information architecture to simplify complex procurement workflows ensuring intuitive navigation and seamless task completion.
- Iterate rapidly on design solutions developing wireframes interaction flows and high-fidelity prototypes in Figma to communicate design ideas effectively.
- Advocate for design decisions by grounding them in research findings business goals usage data and user needs.
- Collaborate with engineers product managers data scientists and business stakeholders throughout the product lifecycle to deliver user-friendly results-driven experiences.
- Explore and integrate AI and machine learning capabilities into product experiences to automate tasks surface insights and reduce friction for users.
- Assess and optimize feature performance through research A/B testing and analysis of key metrics.
- Present design work and research findings to cross-functional teams and senior leadership.
- Contribute to the teams shared knowledge of user-centered design and research methodologies.

About the team
Global Procurement Technology is the technical and design force behind Amazons Global Procurement Organization. We build the tools and systems that power procurement across Amazon a function that forms the backbone of the companys operations. Our team sets the technology strategy for the business driving its AI transformation by embedding intelligent automation machine learning and data-driven capabilities into every layer of the procurement experience. We partner closely with business teams to modernize systems simplify complex workflows and deliver scalable solutions that help Amazon procure smarter faster and more efficiently at global scale.

- 3 years of delivering design solutions as a UX designer or interaction designer experience
- Knowledge of best practices for information architecture and design
- Have an online portfolio or samples of work on resume demonstrating experience creating great end-to-end user-centered design solutions and patterns across desktop and mobile devices
- Have an online portfolio demonstrating strong visual design skills and advertising experience across a range of media and platforms along with work that reflects your design process
- Bachelors degree or above in design human-computer interaction (HCI) or Associates degree or above
- Experience with a variety of design tools (eg. Figma Sketch Illustrator)

- Experience acquiring user data (e.g. conducting usability studies performing user research) and creating personas and journey maps
- Experience guiding or managing user research and usability testing
- Knowledge of usability principles and techniques
- Experience communicating clearly and concisely with leadership stakeholders and cross-functional teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Bellevue - 117800.00 - 160000.00 USD annually