Director, Commercial Finance and Operations

About Us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice and patients accessing high-quality care. Powered by technology we are a three-sided marketplace that empowers providers augments insurance payors and serves patients. Following the mass increase in depression and anxiety the need for accessibility is more important than ever. To make our vision for mental healthcare a reality were building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021 weve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. Weve raised more than $178mm of funding from Sequoia Capital Transformation Capital TCV SignalFire and others.

The Opportunity:

Grow Therapy is seeking a Director to lead and scale our revenue systems strategy and insights across the entire go-to-market organization. Reporting to the CFO you will oversee the alignment of Sales and Customer Success operations to drive predictable and efficient revenue growth.

Youll shape the strategic and operational rhythms of our Commercial functions including Provider Experience Enterprise and Primary Care. Working cross-functionally with senior leadership to inform revenue strategy and ensure scalable operations as we enter our next phase of growth. Operationally you will own everything from GTM data infrastructure and analytics to process optimization forecasting and systems governance. Youll manage and develop a high-performing team across multiple disciplines and serve as the single source of truth for Grows overall Commercial operation.

This is a unique opportunity to build a world-class team at a high-growth mission-driven startup thats transforming mental healthcare accessibility.

What Youll Be Doing:

• Own the Revenue Operations Strategy: Design and implement a scalable revenue operations framework.
• Build and Lead a Team: Mentor and lead a growing team of revenue operations professionals focused on systems analytics and process excellence.
• Drive Revenue Intelligence: Develop and maintain forecasting models performance dashboards ROI analysis and KPI frameworks to provide actionable insights to leadership.
• Optimize the GTM Tech Stack: Oversee administration and evolution of Grows CRM (currently HubSpot) plus related tools (e.g. Aircall) ensuring cross-system integration and data accuracy.
• Enhance GTM Efficiency: Partner with functional leaders to identify bottlenecks design process improvements and ensure operational consistency across the customer lifecycle.
• Build Grows Commercial Finance function: zero-to-one build of a dedicated Finance team supporting Grows commercial teams including planning/forecasting target-setting reporting and decision support.
• Instill an AI-first culture: develop and implement an AI roadmap to improve Sales and RevOps efficiency eliminating toil and producing high-quality work at scale to support a rapidly scaling commercial team

Youll Be a Good Fit If:

• You have 710 years of experience in Revenue Operations Sales Operations Commercial Finance and/or GTM Strategy roles with 5 years of people leadership experience.
• Youve scaled RevOps from early-stage (Series A/B) through high growth (Series C) and understand how to build sustainable systems from scratch.
• Youre a HubSpot power user (or skilled in another CRM or related software and willing to learn HubSpot).
• You have a strong grasp of sales methodologies funnel management forecasting and data analytics.
• Youve used AI to significantly improve the quality and efficiency of your teams work with demonstrated quantifiable impact
• Youve worked closely with cross-functional GTM teams and can inform senior stakeholders with data-driven insights.
• Youre a technologist with business acumen who understands modern data architecture best practices capable of designing for scale but also will roll up your sleeves to execute when needed.

Employment Type:Full Time Exempt
Base Compensation:
NY Hybrid Commitment- $231000- $252000 USD

This role is hybrid (onsite from our NYC hub location) three days per week: Tuesday Wednesday Thursday). We also travel 23 times per year (e.g. company and department offsites).

The base compensation for this role will vary depending on several factors including relevant experience qualifications and the candidates working location.

Note: Please upload your resume in PDF format

Full Time Employee Benefits:

• Comprehensive Health Coverage: Medical dental and vision insurance plus life and disability coverage.
• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
• Financial Wellness: 401(k) program and equity opportunities.
• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals with tailored perks for both remote and in-office employees.
• Time Off to Recharge: Flexible PTO 12 paid holidays and a full winter break week.
• Wellness & Development: Annual stipends to put towards personal & professional growth.
• Mental & Physical Health Support: No-costaccess to therapy through the Grow platform weekly flexible hours for self-care (Mental Health Mornings/Afternoons) and memberships to leading wellness apps (such as One Medical Headspace and Talkspace).
• Extra Perks: Pet insurance discounts commuter benefits and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If youre excited about this role but dont check every box we encourage you to apply. At Grow we value diverse experiences transferable skills and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Use of AI Tools: By submitting your application you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically we use a third-party AI toolGem to assist in theinitial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly no hiring decisions are made by the AI tool.All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gems approach to compliance withCalifornia FEHA regulations on automated decision systemsandNew York Local Law 144can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work or would like more information about how your application will be processed please contact us at . If you require an accommodation due to a disability or have concerns about the use of AI in the hiring process please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.