Senior Product Manager

About us
At Informed Solutions we design build and continually improve digital products and services to make public and private sector organisations work better for the people they serve. Our teams bring together user-centred design software engineering data AI and delivery expertise to create services that are effective inclusive and innovative.

We are looking for a Senior Product Manager to be embedded within our product team and help drive the success of our digital product portfolio including our two flagship InformedDECISION and InformedINSIGHT products alongside our growing suite of complementary products. As a multi-Queens Award for Innovation-winning organisation innovation lies at the heart of everything we do: we are passionate about delivering products that enable our customers to realise the benefits of the latest technologies and innovations including AI advanced analytics and geospatial technologies.

The Senior Product Manager will own product strategy proposition priorities and lifecycle decisions while partnering closely with Business Development and other client-facing teams on go-to-market planning market engagement and commercial execution.

The Role

As a Senior Product Manager you will:

• Shape the direction and lifecycle for one or more products balancing market opportunity client needs commercial value and delivery feasibility.
• Translate insights from customers users market analysis and product performance into clear product visions value propositions roadmaps backlogs and release plans.
• Shape investment and prioritisation decisions using data market insights and sound judgement ensuring effort is focused on the highest-value opportunities.
• Contribute to strong product management practice across the product function coaching others and contributing to standards ways of working and community growth.
• Partner closely with Business Development and other client-facing teams to support product positioning go-to-market planning and launch readiness.

What Youll Do

Strategic & Product Leadership

• Identify validate and prioritise market client and user needs through research engagement and analysis translating insight into clear product decisions.
• Lead product positioning and proposition development for assigned products and work with senior leadership and commercial colleagues to shape pricing packaging and market approach ensuring these reflect product strategy customer need and market opportunity.
• Develop and maintain compelling product visions and value propositions that clearly articulate the problems we solve for whom and the value our products deliver.
• Shape and manage product roadmaps that focus investment on the highest-value capabilities including those that drive adoption retention revenue growth and competitive differentiation.
• Maintain and prioritise product backlogs with clear requirements user stories and acceptance criteria ensuring teams are working on the most important problems.
• Identify and validate market opportunities for new products features and propositions using customer insight competitor analysis and commercial evidence to inform product direction.

Product Development Delivery & Performance

• Lead product input to go-to-market planning for new products major capabilities and releases working with Business Development and client-facing teams to ensure launch readiness across proposition messaging internal enablement and customer adoption.
• Translate strategy into actionable plans helping teams understand priorities trade-offs dependencies and intended outcomes.
• Assess emerging technologies and industry developments with relevant colleagues and incorporate them into product roadmaps where they create clear customer market or commercial value.
• Lead product discovery and validation activity using research experimentation and feedback to test assumptions reduce risk and identify the highest-value opportunities
• Work closely with engineering and delivery colleagues to ensure product development is realistic transparent and outcome focused.
• Evaluate the market customer and commercial impact of product releases and changes using evidence to refine priorities improve outcomes and inform future investment decisions.
• Define monitor and act on product KPIs using qualitative and quantitative evidence to evaluate success inform prioritisation and improve decision-making.
• Support the ongoing operation and improvement of products ensuring feedback service data and performance metrics are used to continuously improve user and business outcomes.
• Contribute to product growth and financial performance by working with leadership finance and commercial colleagues to understand revenue cost profitability and the impact of pricing packaging and investment decisions.

Stakeholder Market & Commercial Engagement

• Communicate product strategy priorities and progress clearly to a range of audiences including senior leadership delivery teams and commercial stakeholders.
• Build strong relationships with customers users internal stakeholders and partner organisations to ensure product direction is informed credible and collaborative.
• Maintain an evidence-based understanding of market trends competitor products and emerging opportunities or threats.
• Facilitate effective decision-making by bringing together insight evidence and pragmatism to navigate ambiguity and competing priorities.
• Work with Business Development and senior stakeholders to shape and deliver go-to-market plans for new products capabilities and releases ensuring launch activity reflects product strategy market demand and commercial opportunity.
• Work with commercial and client-facing colleagues to develop clear product positioning messaging and value narratives that communicate differentiation support customer engagement and strengthen commercial growth.

Practice Quality & Capability

• Contribute to the ongoing development of product management methods governance standards and ways of working using practical experience and industry awareness to support consistent high-quality product outcomes.
• Support best practice product thinking user-centred design experimentation prioritisation and evidence-led decision-making.
• Support the growth of Informeds product management discipline through coaching knowledge sharing and community activity.

What Were Looking For

Essential Skills & Experience

• Proven experience as a Senior Product Manager working with innovative digital or SaaS-style products with responsibility for product strategy roadmap prioritisation delivery and bringing products or major capabilities successfully to market.
• Experience working in cross-functional teams with engineering design and data specialists to deliver and improve digital products.
• Experience using market and customer insights and product performance data to shape priorities and make informed product decisions.
• Ability to define clear product visions value propositions roadmaps and backlogs for innovative new-to-market products.
• Experience shaping product positioning value propositions and go-to-market activity for digital products.
• Experience working closely with commercial sales business development or client-facing teams to support launches market adoption and product growth.

Desirable Skills & Experience

• Experience in regulated secure or data-intensive environments.
• A relevant domain industry or product management accreditation or certification.
• Understanding of product financial management including costs margins profitability and investment trade-offs.
• Understanding of assurance governance accessibility security or compliance expectations relevant to public sector or regulated digital products.
• Experience launching new digital products or major product capabilities into market.
• Experience scaling product adoption in B2B enterprise or public sector environments.

Why Youll Love Working Here

• Work on innovative tech-for-good digital products that create real value for organisations and the people they serve.
• Help shape and grow a product function that is central to our businesses long-term strategy and growth.
• Collaborate with passionate talented multidisciplinary teams in an environment that values curiosity innovation and continuous improvement.
• Influence not just what we build but how we think about product market opportunity and sustainable growth.
• Access opportunities for professional development progression and deeper involvement in shaping our product capability.

Senior colleagues experts and leaders at Informed Solutions are committed to supporting coaching upskilling and enabling the success and career progression of each other.

There are some foundation areas however which you need to possess to be able to successfully contribute to your team and work alongside others.

Key abilities that are necessary for success

• Able to work effectively in environments where you can adapt to innovative practices involving uncertainty change and agile working.
• Ability to manage competing priorities and your time so you can deliver high-quality work within deadlines.
• Good interpersonal skills with the ability to respect and accept different perspectives and disagreement work collaboratively in diverse teams and maintain positive working relationships.
• Good judgement and decision-making in complex environments where uncertainty ambiguity and risk must be collaboratively managed by working supportively alongside others.
• Good communication skills including clear constructive written outputs and measured respectful verbal delivery.

We work in a fast-paced ever-evolving innovation and problem-solving workplace environment where no two days are the same. This requires you to have the foundations of personal resilience professional adaptability and flexibility in working alongside others with a positive mindset.

We appreciate that this workplace culture and the level of variety wont suit everyone. However after significant consultations with colleagues at all levels we understand that these are the fundamentals of success in undertaking the complex innovation work which is the DNA of Informed Solutions.

These shared foundations are important to team cohesion performance and mutual personal support.

As colleagues we thrive in successfully problem solving together to deliver real-world impact; and value the variety of challenges and opportunities to learn grow and progress on a personal and professional level.

Our benefits package compliments our highly competitive salaries and our great working environment. We believe that our people should be properly rewarded for their commitment to the continued success of our business through a comprehensive and flexible range of benefits.

These can include:

• InformedACADEMY We offer excellent career development opportunities through our award-winning personal and professional development programmes including support with professional certifications.
• Industry leading health and wellbeing plan We partner with several wellbeing support functions to cater to each individuals need including 24/7 GP services mental health support and physical health support.
• Hybrid working*
• Private Health Care Cover*
• Generous life assurance cover*
• Gym Membership*
• Monthly office lunch
• Onsite massage sessions
• 25 paid working days holiday per year plus bank holidays*
• Sabbatical Leave Scheme*
• Enhanced Maternity Leave and Pay*
• Enhanced Paternity Leave and Pay*
• Company Pension Contribution
• Profit Share Scheme
• Payment of professional subscriptions
• Generous referral scheme with no limits on the number of referrals

*Qualifying period applies

Culture

We are proud to nurture a workplace culturethat is diverse inclusive rewarding and egalitarian.

We strive to live up to our values of Innovation Excellence and Integrity by thinking about things differently always doing our best and acting in good faith at all times.

Were a team of passionate problem solvers. We take pride in helping our clients accelerate and de-risk digital business change so that we can collaborate and codesign world class digital services that solve complex business and safety critical problems particularly where place location or geography are important.

Our workplace culture reflectshow we go about our work the type of work that we choose to do and our commitment and contribution to the sustainable social environmental and economic development aims of the communities that we are part of.

Required Experience:

Senior IC