Principal IT Technologist
Boulder, CO - USA
Job Summary
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
At Medtronic we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. Were working onsite 4 days per week to foster professional growth and cross-functional collaboration. This role requires up to 30% travel to support hands-on leadership and enhance collaboration and ensure successful operations and completion of projects.We believe that when people from different cultures genders and points of view come together innovation is the result and everyone wins. Medtronic walks the walk creating an inclusive culture where you can thrive. Our unwavering commitment to inclusion diversity and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong are respected and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace and we must play a role in addressing systemic inequities in our communications if we hope to have a long-term sustainable impact.
The Principal IT Technologist (Site Infrastructure & Operations) is an enterprise-impact individual contributor and regional/site SME responsible for planning design leadership governance and complex delivery of site I&O services across manufacturing office lab and distribution environments.
Responsibilities may include the following and other duties may be assigned.
Lead global automation activities for printers Enterprise Mobile Computers and other IT systems. Including GB1 RR2 inventorying deploying configuring and lifecycle management.
Lead multisite or regional infrastructure programs from requirements through hypercare ensuring alignment with architecture standards timelines and operational readiness.
Provide advanced L2.5/L3 troubleshooting diagnostics and remote escalations for divers Enterprise Mobile Computer environments.
Create strategies to combine printer and device management systems within the centralized ServiceNow CMDB.
Collaborate with business process owners to improve the interoperability between mobile computers and warehouse and manufacturing systems.
Run proactive monitoring and leverage advanced diagnostic tooling to identify analyze and resolve infrastructure performance and reliability issues.
Support and enforce patching segmentation and security policy implementation ensuring alignment with security and compliance standards.
Strong working knowledge of barcode technologies and labeling standards used in distribution environments.
Maintain author and continuously improve SOPs Work Instructions and MOPs to ensure scalable consistent global execution.
Provide field insights to influence architecture engineering and platform roadmaps; identify opportunities for standardization and capability enhancement.
Develop Android utilities to aid in configuration troubleshooting and productivity for end users of Enterprise Mobile Computers.
Evaluate system design across hardware/software interfaces to ensure compatibility capacity alignment performance optimization and architectural conformance.
Identify system deficiencies execute required system changes and validate updates to support data integrity operational stability and performance improvements.
Translate architectural standards into fieldready implementation patterns including BOMs configurations rack/stack patterns and acceptance criteria.
Provide technical direction governance and quality oversight for onsite partners vendors and contract personnel.
Build strong relationships with crossfunctional IT teams site leaders and business partners to align technology delivery with operational needs.
Establish maintain and report on infrastructure health metrics such as availability capacity performance and security posture.
Participate in oncall rotations provide leadership during major incidents and support critical cutovers audits and operational readiness events.
Lead COE improvement initiatives to enhance standardization operational maturity automation and global consistency across SIO..
Apply mastery level expertise to guide peers influence decision making and drive technical direction across infrastructure domains.
Lead priority infrastructure projects coordinating resources delegating technical work and reviewing deliverables for quality and compliance.
Oversee and occasionally perform physical infrastructure activities (rack/stack cabling equipment installations hardware diagnostics) when required.
Provide planning and budget input for infrastructure improvements lifecycle refreshes and annual investment planning.
Coordinate handsandfeet execution with vendors and managed service partners; oversee quality logistics procurement and execution alignment.
Utilize advanced network test tools to validate connectivity performance and adherence to design requirements.
Serve as a trusted technical advisor to stakeholders ensuring technology needs are understood prioritized and executed effectively.
Maintain deep technical expertise across networking compute storage and backup technologies to support architectural and operational decisionmaking.
Required Knowledge and Experience: Requires mastery of a specialty area and full knowledge of industry practices typically obtained through advanced education combined with experience.
Act as the final escalation point for complex systemic or recurring device issues in distribution environments.
May have broad knowledge of project management.
7 years of experience with a bachelors degree or 5 years of experience with an advanced degree or 12 years of experience with a high school diploma or equivalent.
MUST HAVE (Minimum Qualifications)
High school diploma (or equivalent) and 12 years of experience; OR Bachelors degree and 7 years; OR advanced degree and 5 years.
NICE TO HAVE (Preferred Qualifications)
Android Enterprise Mobile administration
Android Development using android studio (Kotlin XML)
Working knowledge of Certificate management (TLS IPPS)
Deep hands on experience across at least two major infrastructure domains.
Demonstrated success leading multisite infrastructure programs particularly in regulated environments.
Proven leadership in RCA/PIR and implementation of durable corrective actions.
Strong communication and influence skills across technical and business stakeholders.
Ability to travel up to 30% and work onsite 4-5 days/week.
Strong communication skills to effectively collaborate with cross-functional teams and stakeholders.
Advanced knowledge of networking device security enterprise applications.
Experience with Cisco Juniper or Dell products
Reliable transportation or ability to rent a vehicle
Ability to lift up to 50 lbs.
Previous Medtronic experience
Link-OS and ZPL (Zebra Programming Language) experience
Enterprise Mobile admin tools (Enterprise provisioner StageNow)
Experience with Mobile Device Management software (exp Oomnissa Soti Intune)
Previous Distribution or Manufacturing experience w/ automation RFID robotics or advanced logistics platforms
CCNA certification or equivalent.
Knowledge of cloud and on-premise data center services.
Proficiency with enterprise monitoring and observability tools.
Strong vendor management and governance experience.
Experience in managing UPS power supply and cabling.
Experience in leading or coordinating IT projects.
Experience with virtualization technologies such as VMware vSphere.
Understanding of cybersecurity concepts.
Experience with audio/visual and unified communications.
Proficient in SCCM Intune PowerShell or other scripting languages.
Strong skills in analyzing logs debugging and optimizing IT infrastructure.
For Baccalaureate degrees earned outside of the United States a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic we are committed to fostering an environment where employees can thrive and make a meaningful alignment with our enterprise-wide workforce planning approach U.S. work authorization sponsorship (H-1B TN J etc.) is offered exclusively for Principal-level roles and above where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Join us in our mission to alleviate pain restore health and extend lifewhere your unique background and perspective are valued.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).
Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Experience:
Staff IC
About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more