Community Case Manager Domestic Violence

The Domestic Violence Coordinated Entry (CE) Community Case Manager provides mobile survivor-centered outreach assessment and navigation services for individuals and families experiencing homelessness due to domestic violence dating violence sexual assault and/or stalking. This position ensures survivors have safe equitable access to the Coordinated Entry System while maintaining strict confidentiality and compliance with Violence Against Women Act protections.

This role prioritizes unsheltered and highly vulnerable survivors utilizing trauma-informed and safety-focused practices to connect participants to housing and supportive services.

The Community Case Manager position is funded wholly through HUDs CE DV Bonus grant. The Community Case Manager will dedicate 100% of their time working with unsheltered individuals and families who are experiencing homelessness due to domestic violence dating violence sexual assault and/or stalking.

One80 Place ends and prevents homelessness throughout South Carolina with offices located in Charleston and Columbia. This position will be based in Charleston.

Working Conditions include:

1. Frequent field-based work including walking lifting supplies and traveling to multiple outreach sites.

2. Occasional evening or weekend outreach based on needs or community patterns.

3. Exposure to unpredictable environments requiring situational awareness and adherence to safety protocols.

STATUS: Full-Time Exempt

SPECIFIC REQUIREMENTS:

1. Bachelors degree in social work human services or related field (or equivalent experience).

2. 2 years experience working with survivors of domestic violence sexual assault stalking or human trafficking.

3. Strong understanding of trauma-informed care safety planning and survivor advocacy.

4. Knowledge of crisis intervention and service coordination.

5. Ability to maintain strict confidentiality and ethical standards.

6. Ability to deal effectively with conflict and crisis in a calm manner to foster a positive resolution.

7. Excellent computer skills including basic office programs and the ability to learn and utilize the HMIS database.

8. Valid drivers license and reliable transportation.

9. Ability to travel throughout the 7-county service area of the Low Country Continuum of Care in a personal vehicle or company-provided vehicle.

DUTIES AND RESPONSIBILITIES:

1. Provide trauma-informed survivor-centered outreach in community and nontraditional settings to build trust ensure safety and confidentiality and connect survivorsespecially those not engaged with traditional systemsto supportive services.

2. Act as a dedicated DV access point for Coordinated Entry by conducting trauma-informed safety-focused assessments protecting survivor confidentiality and clearly explaining the process resources and participant rights.

3. Support safe and equitable housing prioritization and referrals by using CoC-approved tools participating in case conferencing and helping survivors access appropriate housing resources while guiding them through placement with ongoing safety planning.

4. Deliver community based safety-focused housing case management that includes ongoing safety planning and crisis support assistance with documentation and benefits survivor advocacy across systems and connections to healthcare legal and community resources.

5. Maintain accurate secure DV data in a HMIS comparable database while ensuring compliance with VAWA FVPSA and HUD CoC requirements protecting survivor confidentiality and using only de-identified information for Coordinated Entry participation and reporting.

6. Collaborate with Coordinated Entry and community partners to strengthen survivor access to services participate in confidential system coordination and support survivor-centered improvements across the CES.

7. Ensure timely and accurate HMIS data entry and maintenance and complete annual and update training requirements for HMIS.

8. Attend and participate in internal staff meetings and with partner agencies to effectively coordinate service delivery for clients engaged through outreach.

9. Participates in agency events such as the annual Homeless Point in Time Count.

10. Works in collaboration with all other One80 Place staff to facilitate a team environment.

11. Participates in One80 Place training as required.

12. Actively participates in monthly staff and team meetings and commits to group decisions.

13. Substitutes for other staff when the need arises.

14. Performs other relevant duties assigned by supervisor or other One80 Place management staff.

PHYSICAL ENVIRONMENTAL AND SENSORY DEMANDS:

1. Requires sound mental reasoning sound judgment and the ability to respond calmly and effectively in a crisis.

2. Requires corrective vision and hearing to normal range; ability to move between service locations; ability to lift 25 lbs.

3. Ability to walk and stand for extended periods of time.

4. Comfortable working in homeless encampments and other areas people experiencing homelessness may congregate.

5. Exposure to weather conditions such as heat rain etc.