Director of Operations, Alberta North

At Canada Diagnostic Centres we are driven by helping Canadians access diagnostic services and providing remarkable experiences to our patients every day. Our care is compassionate accurate and timely to help patients make progress in their health journey. We live by a mantra of Remarkable Care. Remarkable Director of Operations Alberta North provides strategic and operational leadership across a network of clinics with accountability for performance patient experience and team effectiveness. This role plays a critical part in expanding access to care optimizing clinic operations and building high-performing teams within a coaching-driven closely with radiologists clinical leaders clinic teams and the executive team the Director translates organizational priorities into operational execution while ensuring clinics deliver remarkable care for patients and remarkable career opportunities for Youll Be DoingOperational Leadership & PerformanceLead day-to-day operations across Edmonton-area clinics ensuring efficient high-quality service delivery aligned with organizational standards. Translate strategic priorities into actionable operational plans that improve patient access flow and overall clinic performance. Monitor key performance indicators (e.g. patient volumes fill rates wait times no show rates patient satisfaction) and proactively adjust operations to achieve appropriate staffing models and resource allocation to meet patient demand while maintaining a high standard of and lead the physicians relations teams in the Edmonton area to help market and promote CDC as the top choice for diagnostic imaging to referring physicians. Team Leadership Coaching & Culture Lead coach and develop a team of operational and clinical leaders including core operations ultrasound and X-ray leadership leadership capability at all levels reinforcing a coaching culture that supports accountability growth and engagement of all a positive inclusive and high-performance environment where teams are empowered to deliver remarkable patient experiences and build remarkable careers at collaboration between clinic modality teams and Experience & Continuous ImprovementChampion a patient-centered approach to care ensuring processes workflows and environments reflect patient needs and expectations. Actively seek and incorporate patient and provider feedback into operational improvements and service delivery strategies. Identify and implement opportunities to enhance patient access quality efficiency and consistency across clinics. Growth Capital & Facility Management Support clinic expansions renovations and new builds from planning through execution partnering with internal and external stakeholders. Contribute to capital planning including equipment lifecycle management replacement strategies and new technology vendor relationships contract evaluation and service delivery to ensure operational needs and quality standards are clinics are maintained to a high standard with minimal disruption to patient Management Governance & RiskPartner with executive leadership physicians regulatory bodies and external advisors to support operational excellence and compliance. Ensure appropriate policies processes and controls are in place to mitigate risk and support safe effective operations. Lead effective communication across teams to ensure alignment clarity and timely resolution of issues. Financial & Resource Management Contribute to the development of the Edmonton operations budget and manage within established parameters. Align staffing resources and operational decisions with financial goals while maintaining service quality and access to opportunities to improve cost efficiency without compromising patient or team Were Looking For710 years of progressive leadership experience in healthcare or a similarly complex multi-site service environment. Proven success leading leaders and building high-performing engaged teams. Strong operational leadership experience with a track record of improving performance access and service delivery. Demonstrated ability to lead change scale operations and implement process improvements. Experience managing budgets resources and operational planning in a dynamic environment. Strong stakeholder management skills with experience working alongside physicians or equivalent communication problem-solving and decision-making capabilities. Experience supporting facility expansion capital projects or equipment planning is an asset. Post-Secondary education in a relevant field (healthcare business or related discipline) is We OfferCompensation: A competitive renumeration package in recognition of your contributions. Generous Time Off: Vacation personal days sick leave and paid time off for your birthday to help you recharge and balance & Wellness: Medical dental and vision benefits plus access to our Employee & Family Assistance Program for additional & Development: Access to training to enhance your professional Onboarding: Structured training designed to ensure a smooth transition into your Savings: A matching RRSP/TFSA plan to help secure your financial Protection: Short-term and long-term disability coverage providing peace of Insurance: Coverage to protect you and your loved InformationPosition Type: Location: Edmonton to Apply: Submit your interest by 4:00 PM MST on May 13 Canada Diagnostic CentresWith a network of over 43 community clinics across Alberta Saskatchewan Ontario and British Columbia we have been a leader and innovator in radiological services for more than 30 years. At the core of our work is a simple belief: Clarity Through Caring. This means diagnostic imaging that is compassionate accessible and grounded in 2025 we supported more than 900000 patients through their diagnostic journey. Our expertise spans a full range of imaging and interventional services including MRI CT Ultrasound Echocardiography Nuclear Medicine Mammography X-Ray Breast Imaging Bone Mineral Density Fluoroscopy Maternal Fetal Medicine Pediatric Imaging Gastrointestinal Studies and image-guided pain management services are delivered by collaborative interdisciplinary teams that bring Clarity Through Caring to life. Inspired by what our teams make possible we create opportunities for development provide reliable equipment and continuously improve how care is care we extend to our patients and teams shapes how we welcome applicants. We actively invite applications from all individuals and are committed to equitable hiring practices. If you require accommodations at any stage of the hiring process please contact us at Please note that only those selected for an interview will be contacted. All applicants must have legal authorization to work in Canada.