Case Manager (Temporary Part-Time)

Title: Case Manager (Temporary Part-Time)

Department: Student Care and Advocacy

Campus: Hardin Valley (with travel to other campuses as needed)

Closing Date: Open until filled

Type of Appointment: Temporary Part-Time

Pay Rate:$23.24 per hour

*If you are a PSCC Student and eligible for the Student Employment Program you will be paid on experience and the rates are $14.00 (no experience) $15.00 (6 months experience) and $16.00 (9 months experience)*.

Work Hours: 25 per week

Position Summary:

The overall purpose of this position is to provide non-clinical case management support to students experiencing non-academic barriers that may impact their academic success retention and completion. This role responds to student referrals conducts basic needs assessments connects students to campus and community resources and supports Student Care and Advocacy initiatives related to food insecurity housing instability and other essential needs.

Duties andResponsibilities:

• Respond to student referrals from faculty staff and systems such as Navigate
• Conduct intake conversations and basic needs screenings to assess student needs
• Develop and implement action plans to connect students with appropriate resources
• Refer students to campus services (e.g. financial aid counseling disability services)
• Connect students with community resources (e.g. housing food transportation childcare)
• Maintain regular follow-up with students to monitor progress and engagement
• Document interactions and outcomes in case management systems (e.g. Navigate)
• Assist with day-to-day pantry operations
• Participate in the development and implementation of outreach activities such as resource fairs orientations and campus events
• Promote Student Care and Advocacy services to students faculty and staff
• Collaborate with campus partners to support student success
• Assist with data tracking and reporting related to student cases and services
• Support departmental projects and initiatives
• Monitor SCA general email box
• Assist with the recruitment training scheduling supervision and evaluation of student employees and student interns from other colleges and universities
• Perform other duties as assigned

Note:The Collegereserves the right to change or reassign job duties or combine positions at any time.

RequiredQualifications:

• Bachelors degree in Social Work Psychology Sociology or a related field
• Experience working with individuals in a helping advising or case management role

Preferred Qualifications

• Masters degree in Social Work Psychology Sociology or a related field

Special Instructions toApplicants:To be considered for a position at Pellissippi Stateyou must create an on-line application. Your skills abilities qualificationsand years of experience will be evaluated using only what is recorded on yourapplication. Please note: attaching a resume does not substitute for completionof the application form. Part-time work experience is calculated at 50% offull-time experience. Please note: to scan upload or attach documents acomputer and scanner are available at the Hardin Valley Campus Educational Resources Center if needed.

Pellissippi State Community College does not discriminate on the basis of race color religion creed ethnicity or national origin sex sexual orientation gender identity/expression pregnancy disability age (40) status as a protected veteran genetic information or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View thenondiscrimination policy. For questions or concerns please contact George Underwood ator .

If you have any problems or questions please contact Pellissippi State Community Colleges Human Resource Office at or by email at

If you areinterested in this position click on the link to the top right to apply

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