Digital Product Owner II

Lennox (NYSE: LII) Driven by 130 years of legacy HVAC and refrigeration success Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox we win as a team aiming for excellence and delivering innovative sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team members contributions and offers a supportive environment for career development. Come stay and grow with us.

This person will play a crucial role in guiding the development of B2C marketing and B2B digital experiences by prioritizing work across cross-functional teams and ensuring releases improve usability and measurable business outcomes.

The Product Owner will be responsible for maintaining a well-defined backlog and acting as a bridge between users business stakeholders and the development team.

Key responsibilities include but are not limited to:

• Effectively communicate the product value vision and roadmap to the technology team translating strategy into executable features aligned to business goals.
• Partner with UX research and analytics teams to validate customer problems before defining solutions.
• Maintain and prioritize the product backlog ensuring its alignment with the overall product strategy and key business priorities.
• Oversee multiple B2C and B2B CMS-driven experiences across and partnering with marketing UX and technology teams to define requirements prioritize enhancements and improve usability and measurable business outcomes.
• Coordinate CMS operations and governance including content publishing workflows templates and components defect tracking and release readiness while applying digital best practices across performance SEO and accessibility.
• Orchestrate feature development and craft clear and concise user stories. Define clear acceptance criteria and actively participate in User Acceptance Testing (UAT).
• Collaborate with internal and external stakeholders to gather requirements comprehend user needs and integrate valuable feedback into the dynamic product process.
• Collaborate with the development team and release coordinator to plan and prioritize releases ensuring timely delivery of the most valuable features for stakeholders and customers.
• Identify and proactively manage risks related to product development and delivery implementing measures to mitigate potential issues.
• Track key performance indicators (KPIs)to measure feature effectiveness and inform datadriven product decisions and continuous improvement.

Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox International we believe in following a set of behaviors and competencies to achieve your full this position it is vital that you embody these core competencies:

• Relationship Builder:You engage positively with many audiences developers designers various business stakeholders and leaders. You effectively understand others build deep trust and foster buy-in and partnership across teams.
• Effective Communicator: Regardless of topic (business or technical) and audience (leaders or peers) you ensure understanding. You can effectively make a point in a single PowerPoint slide as well as in a cross functional team meeting. You bridge different teams together to facilitate alignment and progress.
• Strong Decision-Making Ability: You understand decisions have tradeoffs. You can understand pros and cons of options clearly articulate them and evaluate effectively to drive towards choices that bring teams forward.
• Results Oriented: You care for customers. You want to resolve pain points now while envisioning even better product experiences for users in the future. Ultimately you find a way to effect tangible impact for our business and customers.

WHAT WE ARE LOOKING FOR:

• 3 - 5 years of experience is preferred managing enterprise digital products or platforms ideally in partnership with marketing UX and technology teams.
• Experience supporting CMSdriven websites (content publishing templates/components workflow/governance).
• Bachelors degree in a relevant field (business computer science etc.) or combination of experience and education.
• Experience as a Product Owner (or similar role) in an Agile environment with a strong understanding of Agile principles and methodologies.
• Familiarity withdigital experience performance metrics(e.g. conversion engagement content effectiveness) and using data to inform prioritization.
• Exposure toA/B testing experimentation or continuous optimizationusing digital analytics and reporting tools is preferred.
• Experience leveraging AIassisted tools to support product discovery analysis and delivery workflows (e.g. generating backlog artifacts evaluating options or supporting experimentation) is a plus.
• Working knowledge ofSEO structured content and discoverability considerationsin CMSdriven experiences.
• Proven ability tomanage multiple projects simultaneouslyand track work through tools such as Azure DevOps Jira or similar product delivery tools.
• Excellent communication and interpersonal skills.
• Analytical and problem-solving mindset.
• Experience with enterprise CMS and analytics tools is preferred: dotCMS SAP SmartEdit Commerce Cloud Google Analytics.
• Certification in Agile methodologies (e.g. Certified Scrum Product Owner) is a plus.

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $80000 - $105000annually. Factors that may affect starting salary include geography/market and the skills education experience and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Companys applicable plan. Employees in this role are not eligible for overtime.

Benefits:Subject to applicable eligibility requirements the following benefits are offered for this role: tuition reimbursement; medical dental and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire and subject to applicable eligibility requirements new employees in this role also receive up to: 12 days paid time off 2 paid well-being days 1 paid volunteer day 12 paid holidays and 3 floating holidays per year.

Our Culture: At Lennox our Core Values of Integrity Respect & Excellence are ingrained in the fabric of the organization. They define our culture which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team members contributions. As an equal opportunity employer we are committed to recruit develop and retain talented individuals from a wide range of backgrounds ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox youll take pride in our brands knowing you are part of something special. Come stay and grow with us!

Disclaimers:The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time with or without notice subject to applicable law.

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