Project Coordinator Greater, Inc. 19222

Role Overview

We are seeking a highly organized and proactive Project / Operations Coordinator to keep creative projects moving efficiently across brand and experience teams. This role combines project coordination operations management and problem-solving ensuring that projects are delivered on time on budget and to a high standard of quality.

The ideal candidate thrives in fast-paced collaborative environments and enjoys bringing structure to complex or evolving projects. You will manage day-to-day project details translate briefs into actionable workflows proactively identify risks and build systems that improve efficiency over time.

This is an excellent opportunity for someone who understands how iterative creative work is developed and enjoys creating clarity momentum and accountability across teams.

Key Responsibilities

Project Management

• Understand project scopes and budgets and develop an execution approach that aligns with project goals.
• Build and manage project timelines and workflows tailored to different project types including:
  • Brand identity projects
  • Marketing campaigns
  • Experience builds
  • Ongoing retainers
• Write assign and manage tasks for both internal and client-facing projects.
• Track project momentum and ensure projects remain on time and on budget.
• Define deliverables and project scope during kickoff meetings.
• Proactively identify and communicate scope creep early and clearly.
• Prepare deliverables and files for client review including quality assurance checkpoints before submission.

Operations & Systems

• Build and maintain repeatable systems for common project types including:
  • Templates
  • Checklists
  • Handoff protocols
  • Feedback workflows
• Surface tasks issues and blockers to leadership before they become delays.
• Identify inefficiencies or bottlenecks and propose solutions to improve workflows.
• Own the project management platform as the single source of truth for:
  • Project status
  • Task tracking
  • Timelines
• Continuously refine project processes to improve efficiency and execution quality.

Client Coordination

• Receive and review client-submitted project requests.
• Translate client briefs into clear actionable tasks for internal teams.
• Coordinate project kickoffs with clients to align on:
  • Scope
  • Timeline
  • Deliverables
  • Feedback process
• Organize and communicate client feedback in a structured and actionable way.
• Build presentations and supporting documents for client reviews.
• Send deliverables for review with concise professional communication.

Team Support

• Support team leads and leadership by keeping track of project details and moving pieces.
• Improve follow-through and coordination across designers strategists and clients.
• Run regular project status check-ins.
• Ensure the right stakeholders have the right information at the right time.
• Act as a problem-solver/fixerresearch issues and create actionable plans to resolve them quickly.

Required Experience

• 35 years of relevant experience in:
  • Project Management
  • Project Coordination
  • Production / Operations
• Experience working in a:
  • Creative agency
  • Design studio
  • In-house creative team
• Proven experience managing and coordinating creative or design-driven projects.
• Experience preparing project plans timelines and specifications.
• Experience drafting or contributing to Scopes of Work (SOWs).
• Familiarity with iterative creative processes across:
  • Branding
  • Design
  • Content creation
  • Experience / digital projects

Required Hard Skills / Technical Skills

• Strong project planning and timeline management skills.
• Budget awareness and scope management.
• Task management and workflow creation.
• Quality assurance / deliverable review processes.
• Client communication and project briefing translation.
• Presentation and documentation creation.
• Process improvement and operational systems building.
• Proficiency with project management and collaboration tools such as:
  • ClickUp
  • Slack
  • Figma
  • Adobe Creative Suite

Required Soft Skills / Behavioral Traits

• Highly organized with exceptional attention to detail.
• Operates with a high degree of independence and requires minimal supervision.
• Strong prioritization skills with a focus on maintaining momentum.
• Able to keep work progressing even when awaiting feedback.
• Naturally proactive and able to anticipate issues before they arise.
• Excellent communication and stakeholder management skills.
• Strong problem-solving mindset and solution-oriented approach.
• Adaptable and comfortable in a fast-paced collaborative environment.
• Able to read the room and navigate cross-functional dynamics effectively.

Non-Negotiables

• Ability to independently own and run projects without hand-holding.
• Skilled at identifying what can progress and prioritizing accordingly.
• Strong instinct to solve problems not just escalate them.
• Comfortable managing multiple moving parts simultaneously.
• Experience in creative design or agency-based environments.

Employment Details

• Employment Type: Full-Time
• Location: Remote
• Seniority Level: Mid-Level
• Department: Operations / Project Management / Creative Production

Why This Role is Exciting

This role offers the opportunity to have a direct impact on how creative work is delivered. Youll help shape workflows improve systems and ensure projects run smoothly across multiple teams and disciplines. If you enjoy turning complexity into clarity and helping creative teams do their best work this is a highly rewarding opportunity.

Required Experience:

IC