SMB Account Manager, Talent Solutions

At LinkedIn our approach to flexible work is centred on trust and optimised for culture connection clarity and the evolving needs of our business. The work location of this role is hybrid meaning it will be performed both from home and from a LinkedIn office on select days as determined by the business needs of the team.

We are looking for an SMB Account Manager to join our team in contributing to successful client relationships with clients across the ANZ market. You will be responsible for making sure that clients renew their contracts and grow with LinkedIns Talent Solutions (including Learning) products and services. You will focus on a portfolio of client accounts to ensure there is engagement in products through discovery training and ultimately guaranteeing the investment made in LinkedIns solutions best meet the clients needs.

Responsibilities:

• Execute small account contract renewals that maximize contract value while protecting and enhancing the customer relationship
• Own drive and manage the renewal upsell and cross-sell process for a high volume of customers
• Identify customer requirements uncover roadblocks and demonstrate strong account management capabilities to drive renewal to on-time closure
• Provide executive management with complete visibility to renewals and solicit executive involvement as required
• Communicate risk clearly and take the lead in developing resolution strategies
• Accurately maintain a quarterly forecast in your territory

Qualifications :

Basic Qualifications:

• 2 years of experience in sales/quota-carrying role

Preferred Qualifications:

• Experience selling to ANZ markets
• Experience with Recruiting/HR software SaaS opportunities
• Strong understanding of the HR and Talent industry
• Solid negotiation skills that allow for value-based contract negotiations
• Excellent communication and project time and customer management skills
• Demonstrated ability to find manage and close businesses in an evangelistic sales environment
• Proficiency in MS Office (Outlook Excel Word and PowerPoint)

Suggested Skills:

• Consultative Selling
• Stakeholder Management
• Effective Communication 
• Account Prioritization

Additional Information :

Global Data Privacy Notice for Job Candidates

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No

Employment Type :

Full-time