Program Coordinator Military & Veterans Resource Center Adjunct

PRIMARY DUTIES

• Coordinate and support MVRC programs events and initiatives including workshops community-building activities and signature programs by assisting with logistics scheduling communications set up and day-of execution to ensure a high-quality student experience.
• Assist with the planning implementation and assessment of MVRC programming and engagement efforts including developing timelines supporting learning or engagement objectives collecting participation data and contributing to post-event evaluation and continuous improvement.
• Support daily operations of MVRC physical spaces including oversight of veteran lounge areas ensuring spaces are welcoming inclusive functional and serve as a visible staff presence for students.
• Supervise train and support student employees and/or VA Work-Study students in coordination with MVRC leadership including onboarding scheduling task delegation time-tracking support and ongoing guidance to ensure effective service delivery and professional development.
• Assist with outreach communications and marketing efforts by drafting and updating website content social media posts flyers and email communications; coordinating messaging calendars; and ensuring information is accurate timely and accessible.
• Track participation engagement metrics and programming outcomes by maintaining existing systems and contributing to the development of new tracking tools and processes to support internal reporting assessment accreditation or compliance needs and strategic planning efforts.
• Provide frontline support and appropriate referrals for military-affiliated students responding to general inquiries assisting with navigation of campus systems and resources and connecting students to MVRC staff or campus partners when additional support is needed.
• Assist with budget tracking purchasing and reconciliation related to MVRC programming and operations including processing purchase requests tracking expenditures maintaining records and supporting responsible stewardship of funds.
• Support collaboration with campus partners student organizations and community agencies serving military-connected populations by assisting with communication coordination and joint programming efforts.
• Participate in committees meetings and special projects related to student success community engagement or MVRC initiatives as assigned.
• Perform other duties as required or assigned by MVRC leadership in support of the mission and goals of the Military & Veterans Resource Center.
• Perform other duties as required/assigned by leadership.

REQUIRED KNOWLEDGE SKILLS AND ABILITIES

• Bachelors degree in education student affairs social work counseling public administration or a related field.
• Experience working with military-connected students veterans dependents or military-affiliated populations.
• Demonstrated experience coordinating programs events or student-focused initiatives.
• Experience supervising or supporting student employees or volunteers.
• Strong organizational time-management and problem-solving skills.
• Strong interpersonal verbal and written communication skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Proficiency with common office and communication technologies (Microsoft Office Google Workspace email platforms).
• Demonstrated commitment to equity inclusion and access for military-connected students and their families.

PREFERRED KNOWLEDGE SKILLS AND ABILITIES

• Knowledge of military culture and/or VA education benefits.
• Experience with student engagement tracking assessment or data-informed decision making.
• Experience in creating outreach or marketing materials (e.g. Canva social media platforms).
• Prior experience in a resource center student success office or community-based program.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008) Section 504 of the Rehabilitation Act of 1973 and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon TDD Callers: Call Michigan Relay Center at 711 (in State) or 1- (out of State).

Grand Valley State University is an Antidiscrimination/Equal Opportunity Employer which includes providing equal opportunity for protected veterans and individuals with disabilities. University policy extends protections to additional identities.