Operations and Administration Coordinator

Create support and execute administrative and operational functionsparticularly those related to logisticsfor the TouroCOM Department of Primary Care (PC) Simulation Program (SimP) and associated activities. This role focuses on coordination organization and day-to-day operational support of departmental programs including assisting with educational activities and events. The position requires strong organizational skills attention to detail and the ability to effectively use Microsoft Excel and other software platforms. The individual must be comfortable learning and utilizing new systems and technologies to support program needs.

• Support the day-to-day operations of the Primary Care (PC) Department and Simulation Program (SimP)
• Assist in the development of new processes and the enhancement of existing operations for PC and SimP
• Programming execution and coordination of technological components related to Department courses programs clinical skills assessments (eg OSCEs) and activities including but not limited to:
  • Simulation capture software and hardware (eg Elevate/LearningSpace)
  • Educational and assessment platforms (eg ExamSoft associated laptops)
  • Learning management systems (eg Canvas)
  • Microsoft Office
• Coordinate operations of the PC Department and SimP
• Assist in the preparation and production of materials for faculty staff and students
• Provide basic training and support for educational and assessment technologies (eg Canvas ExamSoft LearningSpace) for students and department employees
• Create training materials for faculty students & staff
• Format proofread and edit documents and presentations for clarity consistency and accuracy; collaborate with faculty to enhance materials
• Coordinate and assist with events trainings and program activities
• Order materials and maintain records of transactions requisitions and purchase orders
• Execute purchasing and reimbursement and maintain records related to budgets and orders
• Provide administrative coordination and/or support for:
  • Simulation Program compliance
  • Policies procedures and ongoing Simulation Program accreditation needs
  • Simulation Program materials management
• Assist and coordinate administration of practical exams labs and OSCEs
• Participate in special projects as directed
• Records student grades and attendance in Excel document or other database
• Occasional flexible hours to accommodate OSCEs and other programs

Education/Experience

• Bachelors Degree preferred. Associates degree may be considered with significant related experience.
• 5 years of experience as Administrative Assistant Coordinator Manager role or similar.
• Expertise and experience in systems such as Microsoft office (particularly Excel) Adobe Canvas ExamSoft and LearningSpace.

Knowledge/Skills/Abilities

• General administrative duties required
• Exceptional analytical problem solving skills collaboration and matrix management skills required
• Demonstrated proficiency in communication (written and verbal) required
• Expertise in Microsoft Office Suite (Excel Word PowerPoint Outlook etc) Adobe Docusign & Qualtrics
• Expertise in simulation capture software systems (ex: Elevate learning space) academic software systems (such as examsoft) and computer hardware
• Expertise in project management and organization
• Strong analytical and organizational skills
• Strong attention to detail
• Ability to rapidly acquire proficiency in new software and computer programs
• Able to work in fast paced high-pressure testing environment
• Adaptability and the ability to work with multiple Faculty and staff
• Exceptional teamwork and communication skills
• Reliability
• Able to adapt and learn new programs and software as necessary
• Expertise in ExamSoft CAE LearningSpace and Canvas
• Expertise in Microsoft Word Excel Outlook Powerpoint OneDrive OneNote and Publisher
• Proficiency in Docusign Adobe Photoshop After Effects and Snagit

Travel

• Work takes place in Administrative Offices in Middletown NY.

Working Conditions

• Extensive Use of Computers
• Extensive time sitting and standing
• Able to lift up to 10 lbs.