Principal End User Compute Engineer (End User Compute)

ABOUT THE POSITION

The P4 Microsoft 365 and Email Engineer serves as thetechnical leadfor the M365 and email engineering team. This role requiresdeep expertise in Microsoft 365 services includingExchange Onlineandon-premises Exchange environments as well as advanced knowledge of email systems and related technologies. The individual will providestrategic technical guidance lead complex initiatives and deliverdaily coaching and supportto junior engineers. This position is critical for ensuring the stability scalability and security of enterprise messaging and collaboration platforms.

HOW YOU WILL MAKE A DIFFERENCE

• Act as thede facto technical leadfor the M365 and email engineering team.
• Define and drivetechnical strategyfor Microsoft 365 and email platforms ensuring alignment with organizational goals.
• Provideexpert-level supportfor Microsoft 365 services including Exchange Online Teams SharePoint and related components.
• Manage and maintainon-premises Exchange environments including hybrid configurations.
• Leadcomplex troubleshooting and root cause analysisfor messaging and collaboration issues.
• Mentor and coach junior engineers fostering technical growth and best practices.
• Collaborate with cross-functional teams to design and implementsecure scalable solutions.
• Stay current with emerging technologies and recommend improvements to enhance system performance and reliability.
• Demonstrate leadership competenciesby influencing technical decisions fostering collaboration and driving accountability across the team.

YOU ARE

• Typically requires 7 years of professional experience and expert level proficiency with tools systems and procedures required to accomplish the job.
• Bachelors degree applicable certification or equivalent experience.
• Experience leading technical teams and providingmentorship and guidance.
• Extensive skills and experiencewith Microsoft 365 administration and engineering including Exchange Online and hybrid deployments.
• Advanced skills troubleshooting and resolving complex mail flow and 3rd party app integrations.
• Proven ability todesign and implement technical strategiesfor enterprise messaging systems.
• Proficient with PowerShell and MS Graph scripting automation and configuration management.
• Expert level knowledge ofsecurity best practicesfor email and collaboration platforms.
• Strong understanding and knowledge of Active Directory and Entra identity (Groups Users Security roles etc.)
• Experience administering Microsoft Intune a plus but not required

YOU HAVE

• Problem Solving: Solves a variety of problems that may be somewhat difficult and varied in nature. Consults with staff members on more complex issues.
• Decisions: Exercises judgment within defined parameters to make decisions on tasks with limited scope or complexity. Receives moderate level of guidance and direction on complex tasks.
• Knowledge: Working knowledge of the principles practices and concepts within own job discipline; has broadened capability through practical experience in applying theories.
• Business Acumen: Understands key business drivers; demonstrates knowledge of the organization and processes; uses this understanding to accomplish their own work.
• Communication & Influence: Explains and simplifies complex information to others; leads the coordination of information to ensure ongoing process or program execution.
• Impact: Impact is typically limited to the department.
• Leadership: No supervisory responsibilities.

#LI-SA1
#Hybrid

This job description is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the positions scope and function in the company.