Product Manager, Young Monzo

Were on a mission to make money work for everyone.

Were waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 16-17 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest andcombine their pensions with us.

With our hot coral cards and get-paid-early feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!

Were not about selling products - we want to solve problems and change lives through Monzo

London/Cardiff/UK Remote 75000-Benefits

About Young Monzo

Youll play a key role in evolving Monzo into a globally leading family bank by building products that help parents support their childrens financial independence safely compliantly and with a world-class experience across the whole family journey (Under 16s 1617 adult Monzo).

As the Product Manager for Young Monzo youll own the strategy and delivery for how families join set up and use Young Monzo day-to-day across our Global markets. Youll work in a cross-functional squad to create a product that kids love and parents trustbalancing growth engagement and revenue opportunities with a high bar for safety risk management and age-appropriate design.

You will be expected to...

• Define the strategy: Build a product vision and strategy to evolve our experience from a great kids account into a cohesive family banking propositioncovering onboarding parental controls safety and the full path to adulthood (Under 16s 1617 adult Monzo).
• Build key capabilities: Design a seamless family onboarding experience so parents and children can get started easily alongside intuitive parental controls and safety guardrails that enable independence. Enable everyday payments and money management for kids within risk and compliance constraints while creating a smooth graduation journey into adult Monzo and adapting the proposition for international markets.
• Collaborate effectively: Work with a diverse range of peoplespanning engineering design data user research marketing legal finance crime and complianceto get stuff done.
• Deliver impact:Help families discover and get the most out of features that build childrens financial confidence and independence driving engagement trust and retention across the parentchild journey on Monzo.

Wed love to hear from you if

• You have experience working in a related domain: Youve managed products that balance multiple user needs and constraintssuch as safety trust and usabilityand understand how to design experiences that work for different customer groups within regulated environments.
• You are data-driven and commercial: You have a track record of collaborating with ML experts or data scientists to define key metrics run experiments and deliver business impact.
• You are a systematic problem solver and are comfortable with ambiguity: You can break down and solve complex ambiguous problems where there is often no obvious right answer.
• You have great judgement: You can make high-stakes decisions in complex situations balancing business results with a passion for building value for customers.
• You challenge the status quo: You have the resilience and the urge to make things better full of creative ideas on how to evolve our technology and user experience.
• You are intellectually honest: You are humble and curious always striving for improvement and being honest about your works performance.
• You have shipped at scale: Youve got a track record of shipping successful customer-centric digital products in a fast-growing company.:
• You are a great storyteller: You can motivate energise and inspire people across disciplines towards a common goal.

Whats in it for you

75000- 100000 Benefits.

Well help you relocate to the UK.

We can sponsor your visa.

This role can be based in our London office but were open to distributed working within the UK (with ad hoc meetings in London)

We offer flexible working hours and trust you to work enough hours to do your job well and at times that suit you and your team.

1000 learning budget each year to use on books training courses and conferences.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

Plus lots more! Read our full list of benefits.

The application journey has 3 key steps

• Recruiter Call (30m): High-level fit and career trajectory.
• Initial Call (45m): Deep dive into your relevant experience and motivation for the job.
• Final Loop (3x1hr): Interviews covering a Project Walkthrough Case Study and Leadership.

This process should take around 2-3 weeks - your schedule is really important to us so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

Well only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you dont miss out.

If youre successful in applying for this role well work with you to find a start some cases there might be a delay in when you can be released from your current role so that we can make sure things continue to run smoothly. Well be sure to communicate this with you and keep you updated.

#LI-RP1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.

If you have a preferred name please use it to apply. We dont need full or birth names at application stage