AR Accountant, FinOps AR AWS

Amazons Finance Operations department seeks an experienced Collection Analyst to support Amazons customers to identify and resolve billing issues reconcile accounts manage disputes and drive monthly collection targets. A successful individual will be self-motivated someone who can recognize how processes can improve and effectively implement positive changes. The candidate must also be able to build strong cross-functional relationships demonstrate exceptional organizational skills and attention to the details. This person will be responsible for the following:

Own full cycle of accounts receivable past due balances including: calling customers to collect payments research/analysis/account reconciliations.
Manage a portfolio of customer receivables and work to maximize Amazons cash flow by solving customer payment issues.
Provide prompt detailed customer-oriented service to customers with solid operation knowledge.
Handle internal and external Accounts Receivable inquiries.
Maintain detailed notes task creation and reminders in our collections tools.
Escalate when appropriate to direct manager and/or senior leaders.
Identify opportunities for continuous process improvement.

- Finance Graduates with 2 years of relevant Finance and/or Operational experience. Be proficient in Outlook Word Excel and other similar desktop applications. Excellent verbal and written communication skills with a strong customer service focus. Exceptional attention to details and a work ethic based upon a strong desire to exceed expectations. Has the ability to prioritize multi-task work with minimal supervision. Exemplifies traits of being a team player with good interpersonal skills.

- Preferably with a Bachelor/Master Degree in Finance/Accounting. Preferably with Collections background. Preferably has working knowledge on Oracle Financials or other Finance ERP tools. Knowledge of Amazon business or the e-commerce industry.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.