Staff Engineer, ServiceNow (HRSD,ITSM module,ServiceNow)

REQUIREMENTS:

• Experience 5.5 years
• Strong experience in ServiceNow Development specializing in HRSD ITSM.
• Hands-on experience in ServiceNow integrations with third-party systems.
• Experience in either of other modules i.e. ITOM or GRC or HRSD and ITIL knowledge.
• Candidate should have ServiceNow SPM module certification.
• Demonstrated experience in implementing ServiceNow integrations with third-party platforms.
• Strong understanding of ITIL principles
• Ability to translate business requirements into technical solutions
• Develop and implement technical solutions and conduct component Integration Tests.
• Configure ServiceNow using scripting (UI Policies/Actions Business Rules Client Scripts Jelly scripting Angular JS)
• Experience in communicating effectively with users other technical teams and management to collect requirements describe software product features and technical designs
• Mentoring the team members to meet the clients needs and holding them accountable for high standards of delivery detail.

RESPONSIBILITIES:

• Understanding functional requirements thoroughly and analyzing the clients needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements and being able to define technologies patterns and frameworks to realize it.
• Determining and implementing design methodologies and toolsets
• Enabling application development by coordinating requirements schedules and activities.
• Being able to lead/support UAT and production rollouts.
• Creating understanding and validating WBS and estimated effort for given module/task and being able to justify it.
• Addressing issues promptly responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Qualifications :

Bachelors or masters degree in computer science Information Technology or a related field.

Remote Work :

Yes

Employment Type :

Full-time